Food and Beverage Manager

Description

The Food and Beverage Manager is responsible for overseeing daily Food & Beverage operations while ensuring an exceptional dining experience for all members and guests. This role combines strong operational leadership with a focus on team development, service excellence, and consistency across all dining venues.

In addition to managing front-of-house performance, the Restaurant Manager plays a key role in driving service standards through structured training and coaching initiatives. As a leader in hospitality excellence, this position implements training programs that elevate staff performance and reinforce the Club’s commitment to high-quality, personalized service. This role is instrumental in enhancing both team member engagement and the overall member experience.

This position reports to the Assistant Director of Food and Beverage

About Grey Oaks Country Club:

Considered one of the premier country clubs in Florida, Grey Oaks opened in 1993 and encompasses the Grey Oaks and Estuary communities, along with 54 holes of championship golf. The Club’s facilities include:

• A 63,000-square-foot East Clubhouse
• A 12,000-square-foot golf shop, newly renovated in 2025
• A Golf Performance Center 
• A 30,000-square-foot wellness center and sports complex were renovated in 2024
• The Pool Café, a 22,000-square-foot facility with indoor and outdoor dining, overlooking a resort-style pool with a wading entrance, waterfall, and lap lanes

The Estuary also features a 20,000-square-foot clubhouse with indoor/outdoor dining overlooking the golf course, a golf pro shop, and men's and women's lockers. This area will undergo a redesign in 2028.

In addition to our outstanding facilities, our staff is dedicated to delivering exceptional professional service to our members and their guests. With over 250 professionals on our team, Grey Oaks is proud to have earned the prestigious designation as a Platinum Club of America for multiple years and is a distinguished club with elite status and is seen as an incubator of hospitality talent.  We are in beautiful Naples, Florida. Learn more at www.greyoakscc.com. 

About You:

You are an outgoing and personable professional with a strong background in F&B management. You are equally comfortable with high-volume outlets as fine dining establishments. You are a strong leader, able to develop and lead a team of managers to ensure continual Member satisfaction. You are adept at effectively communicating with all types of people. You are organized, a problem solver, and highly proactive. You understand that service is at the heart of your job.

You understand and live by the concept of being a "team player," making sure that collaboration is essential to your success, as well as the success of those you work with. 

Most importantly, your values align with the values and culture of our members and our Club. Those values are on display every day and displayed with every decision you make.

Requirements

Operational Oversight – All Dining Venues (Rotational)

• Rotate through all dining venues to support daily operations, ensuring a seamless and high-quality dining experience across the Club.
• Assist in directing, scheduling, and supporting service teams to ensure readiness and consistent execution.
• Partner with culi nary teams to maintain standards in food presentation, service flow, and overall guest experience.
• Monitor and support the upkeep, ambiance, and operational flow of each venue to ensure alignment with Club standards.
• Act as a visible leadership presence to support member satisfaction and service excellence across outlets.
• Oversee all bar operations across outlets, ensuring consistency, efficiency, and adherence to the Club’s high service standards.
• Oversee beverage inventory, ordering, and cost controls, including liquor, beer and non-alcoholic offerings.
• Ensure proper storage, handling, and compliance with all safety and alcohol service regulations.
• Partner with leadership and Wine Director on beverage program development, including wine lists, cocktails, and seasonal offerings.
• Ensure bar setups, cleanliness, and organization always meet Club expectations.
• Train and mentor bartenders and service staff on beverage knowledge, proper techniques, and service standards.
• Evaluate and enhance the member experience through creative and elevated beverage offerings and service presentation.
• Collaboration, Events & Leadership
• Partner with F&B leadership to maintain consistency in service standards across all outlets.
• Support the Events team to ensure all dining-related event setups and executions are seamless, organized, and aligned with service expectations.
• Participate in leadership BEO meetings to share operational feedback and opportunities for improvement.
• Assist with service recovery, special events, and departmental priorities as assigned by the Assistant Director of F&B.
• Observe safety and security procedures, ensuring proper use of equipment and maintaining a safe work environment.
• Perform all other duties as assigned by management.

Service Training & Development (Club-Wide)

• Support the delivery of training programs for F&B staff, contributing to onboarding and ongoing skill development.
• Reinforce established service standards through daily operations, feedback, and team support.
• Partner with culinary, operations, and outlet managers to stay aligned on menu updates, service expectations, and seasonal offerings.
• Assist in identifying opportunities for team improvement and support targeted training efforts as needed.
• Lead by example, promoting professionalism and a member-focused service culture.

Education/Experience:

• College degree or equivalent
• At least 5-8+ years' experience in Food & Beverage in a leadership / training role
• F&B experience is preferably at a private club or high-end resort and/or in a multi-outlet operation.
• Proficiency in Microsoft office and POS software
• Must be able to lift 50 lbs.

Compensation & Benefits:

Grey Oaks offers a competitive compensation package, including:

• 401(k) plan with generous employer match
• Comprehensive health, dental, and vision benefits
• A collaborative, team-oriented work environment
• Opportunities for professional development alongside industry leaders