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Mercier Consultancy Group

French Speaking Partner Technical Solutions Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent spoken and written French is required.
  • A valid EU passport is mandatory.
  • Proven experience in technical support or partner management within the consumer electronics industry is required.
  • Availability to relocate to Sofia, Bulgaria, for on-site work is required.

Responsibilities

  • Serve as the primary technical point of contact for French-speaking partners within the consumer electronics ecosystem.
  • Diagnose and troubleshoot complex hardware and software issues for consumer electronic devices.
  • Develop and maintain collaborative relationships with retail and distribution partners to drive product success.
  • Provide guidance on product integration and performance optimization to support partner operations.
  • Conduct remote training sessions for partners on product launches and technical updates.
  • Monitor market feedback and provide actionable insights to product development teams.
  • Handle technical documentation and support queries accurately and promptly.

About the Company

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