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Accenture

Advises businesses and runs their technology

Accessibility Quality Specialist

Manual & Functional QAConfirmed live in the last 24 hours
Full-timeHeredia Province, Heredia, Costa RicaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Software Engineering, Quality Engineering, or a related field is required.
  • At least 5 years of experience in Accessibility Testing, Quality Assurance, or related disciplines is required.
  • Advanced proficiency in Accessibility Testing is required.
  • Advanced proficiency in Quality Assurance is required.
  • Experience analyzing quality trends and creating reports, scorecards, or performance metrics is required.
  • Experience identifying process improvement opportunities and implementing corrective actions is required.
  • Experience conducting audits and ensuring compliance with policies, standards, and procedures is required.
  • Professional proficiency in English is required.
  • Strong analytical and problem-solving skills are required.
  • Excellent communication and stakeholder management skills are required.
  • Ability to work effectively in a collaborative, cross-functional environment is required.

Responsibilities

  • Conduct accessibility reviews and quality assurance testing across digital products and services.
  • Create and maintain error trend analyses and quality scorecards to monitor performance and compliance.
  • Identify recurring issues and recommend immediate corrective and preventive action plans.
  • Support the implementation and continuous improvement of quality assurance processes and standards.
  • Serve as a point of contact for updates, guidance, and communications related to policies and procedures.
  • Audit processes and deliverables to ensure compliance with accessibility requirements, global standards, and quality certifications.
  • Collaborate with project teams, stakeholders, and leadership to maintain and enhance quality assurance practices.
  • Document findings, track issues, and provide recommendations for process improvements.
  • Monitor quality metrics and prepare reports to communicate trends, risks, and improvement opportunities.
  • Support accessibility testing activities and help validate compliance with established accessibility standards.
  • Promote a culture of quality and continuous improvement across projects and teams.

Desired Qualifications

  • Knowledge of accessibility standards such as WCAG, Section 508, or related guidelines.
  • Experience with quality management frameworks, auditing methodologies, or compliance programs.
  • Experience working with defect tracking and project management tools such as JIRA, Azure DevOps, or similar platforms.
  • Familiarity with digital accessibility testing tools and assistive technologies.
  • Experience supporting continuous improvement initiatives and operational excellence programs.
  • Exposure to AI-enabled quality, accessibility, or testing solutions.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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