Working familiarity with behind-the-meter critical energy infrastructure and data center deployments sufficient to bridge technical teams and clients; deep engineering expertise is not required.
Ability to read and interpret single-line diagrams and technical data sheets, with a working understanding of battery energy storage system architectures and fundamental medium-voltage and low-voltage electrical concepts.
Familiarity with equipment procurement, freight and delivery coordination, and tools used to track orders across multiple sites.
Verbal and written communication skills to connect Sales/Development, Project Managers, Engineers, vendors, and executive client stakeholders, and to translate technical topics into clear, actionable updates.
Demonstrated ability to track milestones, schedules, risks, and budgets across multiple projects and deliver consistent reporting to leadership in a fast-paced environment.
Advanced proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint), Microsoft Project or Smartsheet, Procore or similar project management platforms, and ERP software such as NetSuite or SAP.
Analytical skills to navigate competing priorities, schedule changes, and unexpected site constraints while keeping teams aligned.
Ability to deliver customer service while safeguarding company interests and long-term partnerships.
Ability to work safely and comply with company safety policies, applicable industry standards, and client jobsite safety requirements.
Responsibilities
Track and report all project stages, including development, procurement, logistics, delivery, quality assurance and quality control, installation oversight, post-installation quality assurance and quality control, commissioning, and project close-out; maintain a current view of milestones, schedules, and budgets for the organization.
Coordinate Sales/Development, Project Managers, Engineers, and vendors, supporting handoffs when the client purchase order is issued and vendors transition from Sales/Development to the assigned Project Manager and Engineer.
Provide regular status updates, program summaries, and escalations to Business Operations, the General Manager, and the Development Manager across the project lifecycle.
Understand and relay client onsite deployment requirements, ensuring technical counterparts understand and address them throughout the project lifecycle; support schedule updates and risk communication with facility owners, hyperscalers, and colocation operators.
Work with Project Managers, Engineers, vendors, and installation partners to track procurement, logistics, delivery windows, and site readiness so equipment arrivals and onsite work remain aligned.
Track quality checkpoints, acceptance testing, commissioning milestones, and close-out documentation, confirming each stage is completed and reported; execution remains with the assigned Project Manager and Engineer.
Follow up with Project Managers and vendors on commitments, milestones, and open items, and report status and concerns to appropriate leaders to support accountability and budget visibility.
Identify and flag potential schedule, supply chain, or site risks early, and bring relevant people together to align on a path forward and avoid delays.
Work safely and comply with applicable safety policies, company policies, procedures, standards, and client jobsite requirements.
Perform other duties as assigned.
The Program Manager – Behind the Meter Critical Energy Infrastructure serves as the program-level liaison responsible for tracking, reporting, and orchestrating the deployment of behind the meter critical energy infrastructure for mission-critical clients, including hyperscale data centers and colocation facilities nationwide. The Program Manager follows every project from development through project close-out, keeping the entire organization informed and ensuring the client’s onsite deployment needs are understood and addressed at each stage.
This role serves as the central coordination point between Sales/Development, Project Managers, Engineers, vendors, and oversight leadership. The Program Manager complements, rather than replaces, project management and engineering execution by providing clear visibility, consistent reporting, and cross-team orchestration. The goal is to align technical counterparts, keep schedules and risks visible, and ensure smooth handoffs from development through procurement, installation, commissioning, and close-out.
The incumbent in this position is expected to model the following practices daily:
Demonstrate alignment with the company's mission and core business values;
Collaborate with key internal/external resources;
Participate in ongoing self-development.
Program Tracking & Reporting: Tracks and reports on all project stages (Development, Procurement/Logistics/Delivery, QA/QC, Oversight of Installation, Post-Install QA/QC, Commissioning, and Project Close-Out), maintaining a clear, current view of milestones, schedules, and budgets for the entire organization.
Cross-Functional Orchestration: Acts as the connection point between Sales/Development, Project Managers, Engineers, and vendors, supporting clean handoffs when the client PO is issued and vendors are passed from Sales/Development to the assigned Project Manager and Engineer.
Leadership Oversight Support: Provides regular status updates, program summaries, and escalations to Business Operations, the General Manager, and the Development Manager so leadership has a consistent view of the full project lifecycle.
Client Needs Alignment: Serves as a liaison for understanding and relaying client requirements for onsite deployment, ensuring technical counterparts understand those needs and that they are addressed throughout the project lifecycle. Supports schedule updates and risk communication with facility owners, hyperscalers, and colocation operators.
Vendor, Delivery & Site Readiness Visibility: Works with Project Managers, Engineers, vendors, and installation partners to track procurement, logistics, delivery windows, and site readiness so equipment arrival and onsite work stay aligned.
QA/QC & Commissioning Visibility: Tracks quality checkpoints, acceptance testing, commissioning milestones, and close-out documentation, confirming that each stage is completed and reported to the organization. Execution remains with the assigned Project Manager and Engineer.
Vendor & Partner Follow-Through: Follows up with Project Managers and vendors on commitments, milestones, and open items, and reports status and concerns to the appropriate leaders to maintain accountability and budget visibility.
Risk & Issue Escalation: Identifies and flags potential schedule, supply chain, or site risks early, and brings the right people together to align on a clear path forward to avoid delays.
Safety & Standards Awareness: Works safely at all times and adheres to company safety policies, applicable industry standards, and client jobsite safety requirements.
Works safely always, and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned.
Program & Technical Awareness: Working familiarity with behind the meter critical energy infrastructure and data center deployments, sufficient to bridge technical teams and clients. Deep engineering expertise is not required.
Technical Aptitude: Ability to read and interpret single line diagrams and technical data sheets, with a working understanding of BESS architectures and fundamental medium voltage and low voltage electrical concepts.
Logistics & Supply Chain Awareness: Familiarity with equipment procurement, freight and delivery coordination, and the tracking tools used to follow orders across multiple sites.
Communication & Liaison Skills: Exceptional verbal and written communication skills to connect Sales/Development, Project Managers, Engineers, vendors, and executive client stakeholders, and to translate technical topics into clear, actionable updates.
Program Tracking & Reporting: Demonstrated ability to track milestones, schedules, risks, and budgets across multiple projects and to deliver clear, consistent reporting to leadership in a fast-paced environment.
Software & Tool Proficiency: Advanced proficiency with MS Office Suite (Excel, Word, PowerPoint), MS Project / Smartsheet, Procore or similar project management platforms, and ERP software (e.g., NetSuite, SAP).
Problem Solving & Decision Making: Strong analytical skills to navigate competing priorities, schedule changes, and unexpected site constraints while keeping teams aligned.
Customer Focus: Commitment to delivering Legendary Customer Service while safeguarding company interests and long-term partnerships.