Scheduler-Receptionist
Prime Healthcare
Scheduler-Receptionist
Prime Healthcare
Acquires and reorganizes underperforming hospitals
At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team!
Monroe Hospital is a 32-bed community hospital located in beautiful Bloomington, Indiana. Monroe Hospital is committed to providing superior healthcare, ever mindful of each patient's individuality and unique needs. Monroe Hospital has been recognized by Healthgrades as a Patient Safety Excellence Award recipient, a distinction that places Monroe Hospital among the top 10% of all short-term acute care hospitals. For more information, please visit www.monroehospital.com.
The Scheduler/Receptionist is directly accountable to the Director of Ancillary Services/Supervisor of Medical Imaging. The Scheduler/Receptionist routinely schedules tests/procedure cases for all patients where services occur as scheduled events. This may include but is not limited to; visits, Cardiac Cath Lab, Radiology, Respiratory Therapy. Coordinates with departments as necessary. Ensure that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable. Notifies departments as necessary of various services that may require equipment, instrumentation and supplies from outside vendors for scheduled surgeries. Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.
Education and Work Experience
1. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)2. Knowledge of multiple insurance authorization requirements 3. 1-2 year previous experience in a hospital environment preferred4. Knowledge of medical terminology5. Effective written and verbal communication skills6. Ability to multi-task, prioritize needs to meet required timelines7. Analytical and problem-solving skills8. Customer Services experience required9. Strong clerical and computer skills.
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Acquires and reorganizes underperforming hospitals
Prime Healthcare operates a network of hospitals and outpatient centers across the United States, concentrating on turning around financially struggling facilities. It invests in infrastructure and technology, restructures operations, and negotiates payer terms (including pursuing higher out-of-network reimbursements) to improve financial performance, and it manages both for-profit hospitals and not-for-profit facilities through the Prime Healthcare Foundation. The company aims to raise clinical quality and patient safety while expanding access in hundreds of communities, though it has faced legal and regulatory scrutiny over billing practices and service-line decisions. Its goal is to stabilize and improve the financial and clinical performance of underperforming hospitals so they can continue serving their communities.
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