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WTW

Global risk management, insurance brokerage, consulting

Sachbearbeiter / Kundenbetreuer - Betriebliche Altersversorgung

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeWiesbaden, GermanyNo salary listedHybrid

About the Job

Requirements

  • A commercial vocational qualification, university degree, comparable qualification, or relevant practical experience from another professional background is required.
  • Work carefully, systematically, and reliably while keeping track of multiple cases.
  • Communicate requests clearly and work effectively in a team; be open to new tasks.
  • Express oneself confidently in spoken and written German.

Responsibilities

  • Process various occupational pension transactions reliably and on time.
  • Support beneficiaries and HR departments, presenting technical information clearly and with a service-oriented approach in writing and by phone.
  • Maintain and review data, documents, and cases to ensure work quality.
  • Work with colleagues and adjacent departments to resolve complex requests.
  • Learn different pension plans and processes, take on additional tasks as experience grows, and contribute ideas for improvements.

Desired Qualifications

  • Prior experience with MS Office, especially Word and Excel, is beneficial but not required.
  • Knowledge of occupational pensions and experience in insurance, HR administration, customer support, or administration are advantageous but not required.

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1828

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