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Energy Exemplar

Cloud-native analytics software for energy markets

Lead Energy Market Analyst - Support

Customer Education & Training +1Confirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

  • A minimum of 8 years of experience in power markets, power systems, power plant operations, or related areas.
  • At least 2 years of experience with people-management responsibility.
  • Strong analytical and problem-solving skills, including the ability to research and learn new techniques.
  • Ability to articulate business problems, identify critical elements, produce high-quality answers in a timely manner, and synthesize findings for decision makers.
  • Strong verbal communication, presentation, and technical writing abilities.
  • Ability to work independently as needed.
  • Knowledge of fundamental energy market analysis, capacity markets, environmental markets, demand-side management and energy efficiency, and electric utility resource-planning approaches.
  • Working knowledge of SaaS products and experience troubleshooting cloud offerings.
  • Ability to communicate complex ideas and analysis verbally, in Word documents, and in presentations.
  • Experience with computer and database-management languages such as VBA, Python, and SQL.
  • Working knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Experience with power-market production-cost and expansion-planning models.
  • A degree or certificate specializing in power markets.
  • A bachelor's degree in Electrical Engineering, another engineering degree, Statistics, Computer Science, Information Systems, Economics, Applied Mathematics, Physics, or a related field.
  • Flexibility to work across the listed shift patterns as required.

Responsibilities

  • Learn the company's software to an advanced level.
  • Provide technical support to customers and track support cases from start to finish.
  • Work with clients to resolve issues related to SaaS/cloud offerings and the desktop version.
  • Collaborate with cloud developers and engine/GUI developers to resolve issues and document development requests.
  • Provide onsite and web-based training to existing and potential clients.
  • Maintain and update training materials.
  • Compose articles and produce videos to educate clients and market the software.
  • Construct tools and examples that help clients use the software more effectively.
  • Assist in maintaining software user documentation and help platforms.
  • Maintain knowledge of power-market news, trends, and developments.
  • Communicate market trends and customer requirements to the development team as needed.
  • Assist account management with client-retention calls and visits.
  • Assist in preparing and presenting at energy-related tradeshows and conferences.
  • Travel to client sites as required.
  • Lead a team of Energy Market Analysts.

About the Company

Energy Exemplar

Cloud-native analytics software for energy markets

Energy Exemplar provides cloud-native analytics software that models and simulates energy markets—electric, gas, and water—to support planning and optimization. Its core tool, PLEXOS, lets users build and run scenarios and co-optimize resources across multiple energy sectors, using licenses, training, and professional services to deliver its product. Unlike some competitors, Energy Exemplar focuses on end-to-end energy market modeling with cross-market optimization, serving executives, developers, and planners worldwide and emphasizing reliable planning tools for the energy transition. The company aims to help nations and organizations achieve long-term energy security and efficiency while advancing sustainable energy systems in regions facing energy security challenges.

Company size
501-1,000
Company stage
Acquired
Total funding
$1.6B
Headquarters
Adelaide SA, Australia
Founded
1999

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