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National Church Residences

Nonprofit senior housing and healthcare

Program Manager

Full-Time
No salary listed
Mid
Bachelor's, Master's
Columbus, OH, USA
In PersonTravel up to 50% is required.
Social & Community Services

About the job

Requirements
  • A bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field is required.
  • Three to five years of experience in supportive housing, homeless services, behavioral health, case management, or related social services is required.
  • Knowledge of HUD regulations, the Homeless Management Information System, Housing First, and supportive housing best practices is required.
  • Strong leadership, communication, crisis intervention, and problem-solving skills are required.
Responsibilities
  • Lead and supervise Permanent Supportive Housing staff through coaching, performance management, and professional development.
  • Oversee daily program operations and ensure compliance with Housing and Urban Development, Continuum of Care, and organizational standards.
  • Monitor program performance, documentation, occupancy, and housing stability outcomes.
  • Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
  • Build relationships with healthcare providers, behavioral health partners, and community agencies.
  • Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.
  • Travel up to 50%.
Desired Qualifications
  • A master's degree is preferred.
  • Supervisory or leadership experience is preferred.
  • Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices is preferred.

About the company

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National Church Residences

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National Church Residences is a nonprofit provider of senior housing, senior living, and healthcare. It develops and operates affordable housing and residential communities while also providing supportive services and healthcare for older adults. Its mission combines housing stability, service coordination, community life, and care for seniors with different income and support needs. Property and community teams work alongside clinicians, service coordinators, resident programs, development, asset management, and central operations. Roles span housing management, nursing, caregiving, social services, dining, maintenance, development, finance, and administration.

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