Presales Engineer - Splunk Baltics

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Presales Engineer, Splunk Baltics

Meet the Team 

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. 

Your Impact 

We are experiencing tremendous business growth and are therefore looking to hire exceptional individuals based in one of our offices either in Vilnius, Lithuania or Riga, Latvia for a fast growing Splunk business in the Baltics.   

This is an opportunity to work at a company that is changing the way information supports business decisions. At Splunk, we've grown rapidly across Europe by helping leading companies (including 90 of the Fortune 100) go from data to business outcomes faster than ever. 

Now, with the combined strength of Cisco and Splunk, we are accelerating innovation in AI-driven analytics and security, empowering customers to unlock even greater value from their data. Together, we are shaping the future of data and AI to solve complex business challenges at scale.   

Join us on our journey as Splunk Solutions Engineer, and enjoy a culture of inclusiveness, disruption, and fun while selling smart and winning big. 

Role description

• You will technically own, discover, position, prove and deliver the key technical elements of a sales cycle to achieve a ‘technical win’ within medium to large scale and complex customer environments. You’ll use a range of communication styles, a range of technology skills and experiences and a range of soft skills and people skills to develop trust relationships with both your sales colleagues and your customers. 

• You will be an advocate and ambassador for Splunk through your professional social media, industry and marketing events and supporting pipeline generation activities 

• You will collaborate with your customer contacts, and build them into Splunk champions, by helping them to understand how Splunk can help them to solve some of their most challenging problems and help them achieve their objectives. 

Responsibilities

• Ability to demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows. 

• Establish and maintain strong relationships throughout the sales cycle with all levels within the customer. 

• Willing to travel to visit prospects and customers, and to engage in onsite customer work when required. 

• Answer complex technical and competitive questions plus address customer concerns to a successful outcome. 

• You should have experience with discovering pain and determining value with customers. 

• You should be comfortable working for a dynamic technical organization with a rapidly expanding customer base.  

• Collaborating with multiple Account Managers to explore opportunities simultaneously, driving discovery calls, and evaluating each prospect to identify the most promising next steps.   

Do these characteristics describe YOU?

• Curiosity: You tend to want to understand the why of a scenario as much as the what and typically use a range of skills to discover whether the first response to the question really describes the situation or its implications   

• Customer Success: Selling is great, but customers being successful with your solutions is one of your main motivations. 

• Technically Astute: You enjoy the detail, even if you don’t always need to express it. You have a thirst for up-to-date knowledge of the technologies and solutions that businesses use to be successful as they transform. 

• Confidence: But not arrogant – you have the confidence that comes from the knowledge that your product is rock solid, and the ability to transmit this confidence to a customer. That means you might sit down with a customer already using your product to show them how they might use it even better! 

• Business Savvy: You understand how businesses are organized, how they achieve their desired results, what challenges they are likely to face, what solutions they need and what transformations they could make with your solutions. 

• A growth mindset: You build in time to develop your skills, knowledge, experience or capabilities. You look beyond the current opportunity towards the wider set of opportunities that could exist in a prospect. 

• A Collaborator: You understand that selling is a team game, so you spend time developing your network of colleagues and partners to achieve your success – and theirs. 

• Competitive: If you’re in it, you want to win it! 

• Fun: Getting the job done and enjoying & generating fun don’t need to be mutually exclusive. 

• The candidate must be based in either Vilnius or Riga and be fluent in English. 

Helpful technical skills or experience (not all required, but consider how Splunk could benefit from your background)

• Domain knowledge and experience in IT infrastructure, Cloud Technologies, Application Delivery, Business Analytics, Log Management, Observability, and IT Security 

• Insights in IT Operations: Experience with ITSM tools and ITIL processes such as incident, problem, and change 

• Understanding of IT Monitoring, Security Monitoring, and Observability—including experience with tools for infrastructure, application performance (APM), and security event monitoring (SIEM) across logs, metrics, and traces 

• Modern application architecture (microservices): Understanding or experience with Kubernetes, Docker, and/or Lambda/serverless 

• Familiarity with DevOps concepts and hands-on experience in engineering/software development, using modern programming languages such as Java, Python, PHP, .NET, Ruby, js, Go, etc.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.

The starting salary range posted for this position is €65,200.00 to €82,400.00 and reflects the projected salary range for new hires in this position, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

For non-sales roles, employees may also be eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.