Agilent Technologies

Provides eProcurement automation and hosted catalogs

Field Application Scientist

Pre-Sales Solution EngineeringPosted on Nov 9

Full-timeNo salary listed

About the Job

Requirements

A master's degree or higher in life sciences, cell biology, biotechnology, pharmacy, biomedical engineering, or a related major.
A solid foundation in scientific theory, with strong experimental design, data analysis, and problem-solving abilities.
Excellent communication, technical presentation, and customer service abilities.
Strong cross-team collaboration skills and the ability to independently advance projects and resolve customer problems.
Good English listening, speaking, reading, and writing skills.
Ability to accommodate business travel requirements.

Responsibilities

Support pre-sales technical activities, including customer needs analysis, application evaluation, product demonstrations, technical discussions, solution design, and project technical support.
Provide post-installation application support, method development, technical training, and troubleshooting to help customers optimize experimental workflows and achieve research and business goals.
Collaborate closely with sales, marketing, service, and other teams to support business development and improve customer satisfaction.
Build and maintain customer relationships, understand customer needs and industry trends, and provide professional technical consultation and application support.
Collect and relay customer needs, market developments, and product application information to support product optimization, marketing strategy, and business growth.
Train internal sales and support teams on products and applications to improve technical capabilities and customer support.
Represent the company at industry conferences, academic seminars, exhibitions, and customer events to promote new technologies and applications, while keeping professional knowledge current.

Desired Qualifications

Experience applying cell analysis, flow cytometry, live-cell imaging, high-content analysis, or related life-science instruments.

Job Description

为客户提供细胞分析（Cell Analysis）产品相关的应用、技术及解决方案支持，确保客户获得良好的产品使用体验。
支持售前技术活动，包括客户需求分析、应用评估、产品演示、技术交流、方案设计以及项目技术支持。
为客户提供安装后的应用支持、方法开发、技术培训及问题诊断，协助客户优化实验流程并实现科研及业务目标。
与销售、市场、服务及其他相关团队紧密合作，共同推动业务发展并提升客户满意度。
建立并维护客户关系，深入了解客户需求及行业发展趋势，为客户提供专业的技术咨询与应用支持。
收集并反馈客户需求、市场动态及产品应用信息，支持产品优化、市场策略制定及业务增长。
为内部销售及支持团队提供产品和应用培训，提升团队技术能力和客户支持水平。
代表公司参加行业会议、学术研讨会、展会及客户活动，推广新技术和新应用，并持续保持专业领域知识更新。

Qualifications

生命科学、细胞生物学、生物技术、药学、生物医学工程或相关专业硕士及以上学历。
具备细胞分析、流式细胞术、活细胞成像、高内涵分析或相关生命科学仪器应用经验者优先。
具备扎实的科学理论基础，以及良好的实验设计、数据分析和问题解决能力。
优秀的沟通表达、技术演讲及客户服务能力。
具备良好的跨团队协作能力，能够独立推动项目和解决客户问题。
良好的英语听说读写能力。
能够适应业务需要的出差安排。

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

About the Company

Agilent Technologies

Provides eProcurement automation and hosted catalogs

Agilent Technologies provides eProcurement services that help businesses buy supplies more efficiently. It offers a suite of electronic procurement tools that let clients load their pricing into existing purchasing platforms, access a hosted catalog, and complete transactions digitally without paper. The service connects pricing data to clients’ procurement systems, delivers an online catalog, and supports automated, paperless purchasing workflows. This makes purchasing faster and reduces manual steps. Compared with competitors, Agilent emphasizes automation, quick connectivity between pricing, catalogs, and purchasing platforms, and a reliable, scalable experience backed by its broad product range. The company aims to improve client productivity and lower procurement costs, helping customers buy what they need more easily while keeping prices clear and consistent.

Company size: 10,001+
Company stage: IPO
Headquarters: Santa Clara, CA
Founded: 1999

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