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PSI CRO

Global CRO delivering on-time patient enrollment

Site Management Associate 1

Clinical Research OperationsPosted on Nov 12
Full-timeKing of Prussia, PA, USANo salary listed

About the Job

Requirements

  • A college or university degree, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • At least 2 years of experience within the clinical research industry in a corporate or academic environment, including administrative experience and technical skills.
  • Basic proficiency in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.
  • Knowledge of applicable software and project-specific systems following proper training.
  • Basic English typing skills at a minimum of 40 words per minute.

Responsibilities

  • Ensure the exchange of information and documentation with sites and vendors.
  • Ensure the ordering, receipt, inventory storage, distribution, return or recall, and reconciliation of clinical supplies.
  • Ensure regulatory and ethics committee submissions and notifications.
  • Ensure proper administration of site and vendor payments.
  • Coordinate preparation for and follow-up on site, Trial Master File (TMF), and systems audits and inspections.
  • Review and coordinate site-specific query resolution.
  • Review and coordinate site-specific electronic data capture (EDC) completion and provide the site Monitor with regular updates on completion status.
  • Exchange information and documentation with other departments.
  • Support organization of internal team meetings, including preparation of agendas and minutes.
  • Support organization of Investigator Meetings.
  • Maintain study-specific and corporate tracking systems.
  • Serve as the sites’ primary contact point.
  • Serve as the primary sites’ contact point for vendors, study supplies, and access management.
  • Ensure communication between the sites and off-site facilities.
  • Arrange and track initial and ongoing project training for site teams in vendor-related systems.
  • Provide training to the site team in courier management and study supplies ordering.
  • Check the TMF at site and country level regularly and file pending documents.
  • Prepare, distribute, and update Investigator Site Files (ISF) and ISF checklists.
  • Provide Monitors with ISF documents to be filed before each monitoring visit.
  • Revise and check translation status.
  • Ensure proper safety information flow with investigative sites.
  • Update the Clinical Trial Management System (CTMS) with missing project information.
  • Assist Monitors in promptly completing all subject event and site event information in CTMS.
  • Assist Monitors in meeting deadlines for recording site visits, visit reports, and visit letter dates in CTMS.
  • Track the resolution status of site issues and action items in CTMS.
  • Ensure completion of pre-study testing at local site facilities, including dummy scans, MRI/CT qualification questionnaires, and test ECGs.
  • Track vendor-related supplies, including lab kits, ECG electrodes, and scan CDs, at the site level.
  • Perform other departmental assignments as necessary.

About the Company

PSI CRO

Global CRO delivering on-time patient enrollment

PSI CRO is a global contract research organization that handles clinical trials for multiple therapeutic areas, with a focus on enrolling patients on schedule and delivering studies on time. Its services span feasibility assessments, trial planning, site selection, patient recruitment, and multi-continent trial execution across 50+ countries, backed by medical doctor resources dedicated to accurate timeline predictions. Unlike many CROs, PSI emphasizes predictable enrollment and on-time project delivery, aiming for high client satisfaction and repeat business through a pragmatic, no-nonsense approach. The company’s goal is to be regarded as the best CRO in the world by both clients and employees, achieved through reliable timelines, strong execution, and low staff turnover.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Switzerland
Founded
1995

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