Order Picker
The Home Depot
Order Picker
The Home Depot
Home improvement retailer offering tools, services
As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.
Position Responsibilities:
Pick, organize and verify orders for delivery or pick-up
Utilize appropriate lift truck equipment to prepare customer orders (training provided)
Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
Ability to plan ahead for future deliveries and streamline process
Experience/Knowledge Required:
Ability to work a flexible schedule including evenings and weekends
Computer skills required in order to identify product and vendor information
Previous forklift and/or lift truck experience is an asset but not required
Time management and organizational skills required
Excellent communication, customer service and problem solving skills
Ability to read delivery invoices an asset
Knowledge of/hands on experience with store products an asset
Candidates should be comfortable lifting merchandise to organize for customer pick up
What sets us apart:
Health and Dental Benefits
Growth and Career Advancement – including Tuition Reimbursement
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development opportunities
10% shift premium (Overnight roles)
The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
Home improvement retailer offering tools, services
Home Depot is a big retailer of home improvement supplies. It sells building materials, tools, lawn and garden items, decor, and other related products, and it offers services like tool rentals, installation, and credit financing. Customers can shop either in its many North American stores or online, and the company serves homeowners, renters, and professional contractors. Its business model combines direct product sales with rental services and financing, supported by a Pro Xtra loyalty program for professionals and a focus on customer service. The company differentiates itself through its wide product assortment, extensive store network, and combined online and in-store shopping experience, plus services designed to help customers complete projects. Its goal is to help customers finish home improvement projects by providing a broad selection, helpful services, and a convenient shopping experience while continuing to grow its business and support professional contractors.
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