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MINISO USA

Runs a U.S. variety store chain

HR Workforce Specialist

Generalist Recruiting +1Posted on Nov 10
Full-timeWest Covina, CA, USA$82k - $88k /yrIn-person

About the Job

Requirements

  • Four or more years of experience in recruitment, safety, or human resources.
  • Strong organizational, project coordination, and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills, including the ability to develop professional HR materials, employee communications, reports, and presentations.
  • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Exceptional attention to detail, accuracy, and follow-through.
  • Strong interpersonal skills and the ability to collaborate effectively across departments and organizational levels.
  • Ability to maintain confidentiality and exercise discretion when handling sensitive employee information and HR matters.
  • Demonstrated initiative, sound judgment, problem-solving skills, and a continuous improvement mindset.
  • A bachelor's degree in Human Resources, Business Administration, Communications, or a related field is preferred; equivalent combinations of education and relevant professional experience may be considered.

Responsibilities

  • Assist in managing the full-cycle recruitment process, including requisitions, job postings, sourcing, screening, interviewing, offers, and onboarding.
  • Develop and execute recruitment strategies for corporate, retail, and field leadership positions.
  • Partner with the Head of Human Resources, America, to understand staffing needs, establish hiring priorities, and provide recruitment updates.
  • Create and maintain job descriptions, recruitment records, and candidate pipelines.
  • Monitor recruitment metrics and identify opportunities to improve hiring efficiency and candidate experience.
  • Support the administration and maintenance of HR systems, including applicant tracking system platforms and other business applications.
  • Assist with system implementations, workflow management, user access, troubleshooting, and employee training.
  • Develop and maintain standard operating procedures, process documentation, and operational training materials.
  • Coordinate and support workplace safety initiatives, employee safety communications, and safety awareness programs.
  • Assist with the development, distribution, and maintenance of safety-related policies, procedures, training materials, and documentation.
  • Support the collection, tracking, and reporting of workplace incidents, safety concerns, and corrective actions.
  • Assist with safety training coordination, compliance initiatives, and employee education.
  • Partner with HR and operational teams to promote a safe and compliant workplace.
  • Maintain accurate safety records and assist with compliance reporting and documentation.
  • Generate, maintain, and distribute HR reports, dashboards, workforce summaries, and related documentation.
  • Collect, organize, and analyze workforce information to support HR operations and organizational decision-making.
  • Prepare reports related to recruitment, workplace safety, employee engagement, training, and other HR programs.
  • Maintain accurate HR records, databases, tracking tools, and reporting schedules.
  • Identify trends, discrepancies, and opportunities for improvement through HR reporting and data analysis.
  • Prepare presentations, summaries, and analytical reports for HR leadership review.
  • Provide general HR and People Operations support across corporate and retail operations.
  • Assist with employee lifecycle processes, onboarding, employee documentation, and HR communications.
  • Support HR policies, procedures, compliance initiatives, employee engagement projects, and other HR programs.
  • Partner with HR leadership and field management on operational needs and employee-related initiatives.
  • Assist with company-wide projects, special assignments, and other HR responsibilities as needed.
  • Develop, prepare, and maintain HR-related content, including employee communications, presentations, training materials, guides, policies, and informational resources.
  • Assist with creating engaging and informative content for employee education, HR programs, and company initiatives.
  • Coordinate and provide professional support for HR programs, projects, and strategic initiatives.
  • Assist with the development, implementation, and maintenance of HR processes, policies, and procedures.
  • Adapt to changing business priorities and provide support across HR functions as needed.

Desired Qualifications

  • Experience in Human Resources, recruiting, workforce coordination, safety, training, communications, or project coordination; experience with HR operations, applicant tracking system administration, reporting, and process improvement is preferred.

About the Company

MINISO USA

Runs a U.S. variety store chain

MINISO USA runs variety stores for U.S. shoppers, selling everyday goods alongside toys and collectibles at accessible prices. Its assortment includes stationery, beauty products and homewares, with original character series and themed collections arranged for browsing in physical stores. Shoppers find locations and explore product ranges on its U.S. website, while a membership program adds rewards and birthday offers to repeat store visits. The business earns revenue from merchandise sales and operates as the American unit of MINISO Group, which supplies the broader brand and product system. MINISO USA entered the market in 2017 and is headquartered in West Covina, California.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
West Covina, CA
Founded
2017

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