T

Triumph

Freight factoring and asset-based lending platform

Branch Manager

Full-TimeUpdated on 10/20/2026
No salary listed
Mid
Dallas, TX, USA
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • At least 2 years in a supervisory and/or managerial role.
  • At least 3 years in a retail banking environment.
  • Comprehensive knowledge of consumer compliance regulations, especially Customer Identification Program requirements and account disclosures.
  • Professional qualities, high energy, results-driven self-motivation, leadership ability, a strong work ethic, attention to detail, and organizational skills.
  • Solid knowledge of Microsoft Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to travel to various TBK Bank locations for training and other assigned duties.
Responsibilities
  • Lead and direct all aspects of retail banking branch activities.
  • Assist with developing and attaining internal performance objectives.
  • Evaluate staff work performance and provide ongoing feedback through coaching and communication; conduct performance appraisals and take corrective action as needed.
  • Participate in decisions regarding selection, promotion, transfer, pay, and discipline of assigned personnel; schedule and supervise branch employees.
  • Administer organization policies fairly regarding discipline, tardiness, or absenteeism, and document incidents and actions taken.
  • Conduct or oversee new-employee training to ensure procedures are understood and followed.
  • Serve as the escalation point for customer issues and concerns and resolve them promptly.
  • Build relationships with current customers to maintain goodwill while analyzing branch deposit reports.
  • Build productive and profitable relationships with existing customers and proactively seek prospects.
  • Represent the bank and participate in local community efforts; promote the bank and grow networking opportunities.
  • Ensure monthly operational activities and required checklists are completed.
  • Review audit results and performance reports, conduct root-cause analyses for areas needing improvement, and develop and implement solutions.
  • Ensure daily balancing of the vault and all branch cash.
  • Ensure the branch has money available to meet business demand.
  • Manage branch security, including keys and access to the bank's security alarm and vault area.
  • Ensure front-line employees can effectively present the bank's products and services; organize coaching sessions to reinforce presentations, customer service, and cross-selling.
  • Perform Personal Banker and Teller duties during periods of high volume.
  • Orient employees to bank policies and procedures and clearly communicate their duties and responsibilities.
  • Maintain a positive and caring atmosphere for customers and employees consistent with the bank's mission and philosophy.
  • Perform duties in compliance with applicable laws and regulations, including the Bank Secrecy Act and related anti-money-laundering laws, and in accordance with the bank's Information Security Program.
  • Complete required training within prescribed deadlines to develop knowledge of the banking industry, banking regulations, and job skills; continue professional development through training, seminars, certifications, and professional associations as applicable.
  • Adhere to Triumph's core values and ensure staff performance aligns with them.
  • Perform other duties as assigned.

About the company

T

Triumph

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Triumph provides financial services for the transportation industry by connecting freight brokers, carriers, and shippers on a single platform. The company uses transportation factoring to buy invoices at a discount, allowing carriers to receive payment in minutes instead of weeks. Unlike traditional lenders, Triumph integrates specialized freight payment processing with equipment finance and data insights to manage risk across the entire supply chain. Its goal is to provide immediate liquidity and operational efficiency to help transportation businesses manage their cash flow more effectively.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Dallas, Texas

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2, 2026 launch of RFP Manager expands higher-margin freight intelligence revenue.
  • Q2 2026 transportation revenue grew mid-teens organically, and management raised confidence.
  • BlueGrace's December 2025 adoption broadens Triumph payments usage and carrier network density.

What critics are saying

  • August 2025 layoffs cut 5% of staff, signaling prolonged freight weakness and margin pressure.
  • Q1 2026 disclosed a $22.5 million Chapter 7 floorplan exposure tied to one borrower.
  • If transaction volume stalls, Triumph's intelligence products lose data depth and pricing advantage.

What makes Triumph unique

  • Triumph Network covers 70% of North American brokered freight transactions and 170,000 carriers.
  • RFP Manager prices lanes using live payment data, not stale benchmark averages.
  • BlueGrace joined Triumph Network on December 11, 2025, validating network adoption.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • 401(k) Retirement Plan

Company News

FreightWaves
Jul 2nd, 2026
Triumph debuts freight RFP management tool.

Triumph debuts freight RFP management tool. RFP Manager pulls real transaction and carrier payment data from the Triumph Network to speed up contract pricing. · Thursday, July 02, 2026 Freight contract bids once followed an annual cycle. In today's supply-constrained market, some shippers are now repricing contracts as frequently as every 30 days. Triumph (NYSE: TFIN), the Dallas-based transportation finance and technology company, launched RFP Manager on Tuesday to help brokers keep pace with that compression. The tool draws on real transaction and carrier payment data from the Triumph Network. According to Triumph, the network provides visibility into about 70% of North American brokered freight transactions and payments tied to more than 170,000 carriers. It then layers each broker's own buying patterns on top at the lane level. Ben Volkwyn, Triumph's executive vice president and head of enterprise data and intelligence, said the product grew out of conversations with brokers who described contract pricing as harder than it used to be. "Contract pricing is getting harder. RFP cycles are faster, the market is a lot more volatile, and traditional benchmarks just don't always reflect what's actually happening," Volkwyn said. "RFP Manager brings real transactions and payment data into a workflow that brokers can use to make disciplined pricing decisions." From yearlong cycles to 30 days. Volkwyn traced the compression to a supply-constrained market that has pushed rates up faster than brokers anticipated. Lack of available carriers is leaving shippers scrambling to keep contracts competitive. "The market right now is very much supply driven," he said. "Supply has been constrained to a large degree, and we see brokers pushing up rates a lot higher and a lot faster than anyone would have expected. As that has happened, it also causes shippers to be a little bit on the back foot and say, 'Hey, how fast can I reprice for the next RFP to still be competitive and not get rejected?'" The shift in timelines hasn't been seen since the pandemic freight boom capacity crunch. "These cycles that tended to be even as far as 18 months have now gotten to the point where some cycles are on three-month cycles," Volkwyn said. "I've recently even spoken to someone where it's a one-month cycle." That pace leaves little room for the old approach. "That really narrows it down and makes it hard if you're pulling a bunch of Excel spreadsheets trying to get the answer back as fast as you can," he said. "By the time you get the answer back, the rates have already changed and the market has changed because it took you two weeks to put this together." Rethinking Freight RFP management. Freight RFP management has long meant spreadsheets running thousands of lines, passed hand to hand through a pricing team, quote by quote. RFP Manager replaces that process with a structured workflow built on Triumph's Rate Intelligence, returning pricing based on network transaction and payment data instead of manual lookups. "What our tool does is not only make it a lot easier from an Excel spreadsheet perspective, but it already puts it inside the workflow," Volkwyn said. "It runs through the process. It already allocates it to the correct columns and then provides you back the data that you require to price your RFP. It makes it a lot faster from a workflow perspective and also keeps it current." 'Fast is good. Accurate is better.' Speed wasn't the only goal, Volkwyn said. "It is beyond just optimizing that workflow. It is also to ensure that the moment you do go through the workflow, you're actually getting the right information back as accurately as possible," he said. "It's one thing to be fast, but it's definitely better to be accurate." Aaron P. Graft, Triumph's founder and CEO, tied that accuracy claim to the sheer volume of transactions running through the company's payments network. "Because Triumph audits and pays the largest volume of truckload freight transactions in North America, we can provide market insights based on actual transaction and carrier payment activity," Graft said. "RFP Manager brings that intelligence into the bid process so brokers can price contracts with greater confidence at the lane level." Building the flywheel. Volkwyn described RFP Manager as different from the benchmarks and load boards brokers have relied on, both of which lag current market conditions by design. "The accumulation of data looks different too: benchmarks being historical averages, load boards being just posted and quoted rates," Volkwyn said. "What we're essentially building is that flywheel. This is the largest network of actual truckload transactions and payments. The market signal that you're creating becomes a flywheel to brokers as well as us incorporating the broader capacity suite that we've got available today." The launch pairs RFP Manager with Triumph's existing Capacity Intelligence product, which helps brokers identify reliable, repeatable capacity for freight they've already won. Both draw on the same underlying network. Vetting the carriers behind the data. Because Triumph's network already touches carrier payments, Volkwyn said brokers gain a layer of confidence in who they're doing business with, not just what the freight should cost. "Within our network, we make sure that we have a holistic approach to what we follow through on," he said. "Even when we do look at the network participants, we make sure that these transactions are all lined up back into the place that they're supposed to be." Volkwyn stopped short of promising certainty. "No model eliminates the uncertainty of contract pricing," he said. "There's certainly more uncertainty, but what does make the difference is better data organized in the right workflow that then helps these brokers make decisions with more context, discipline, and confidence." Upcoming FreightWaves Events Supply Chain AI Symposium Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain. July 15, 2026 The Old Post - Chicago, IL FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN

Business Wire
Jun 30th, 2026
Triumph launches RFP Manager using real freight transaction data covering 70% of North American brokered freight

Triumph, a transportation-focused financial and technology company, has launched RFP Manager, a solution designed to help freight brokers manage contract bids with improved pricing intelligence. The platform is powered by the Triumph Network, which provides visibility into approximately 70% of North American brokered freight transactions and payments to over 170,000 carriers. RFP Manager combines real transaction data and carrier payment activity with broker-specific buying patterns to support contract pricing decisions. The solution addresses the challenge of increasingly frequent and volatile freight procurement cycles, replacing static benchmarks with current market data. The platform standardises bid processes, enables lane-level pricing evaluation and tracks outcomes within a single system. It is part of Triumph's expanding suite of Intelligence solutions for freight brokers.

Triumph
Dec 11th, 2025
BlueGrace Logistics Joins Triumph Network

BlueGrace Logistics joins Triumph Network. BlueGrace adopts Triumph payment platform to modernize carrier payments. DALLAS - Dec. 11, 2025 - Triumph (NYSE: TFIN), a leading financial and technology company modernizing freight transactions, today announced that BlueGrace Logistics has joined the Triumph Network. BlueGrace, a prominent managed logistics provider, is adopting the Triumph Network to improve efficiency and provide faster, more transparent and flexible payment options for carriers. BlueGrace selected Triumph to enhance back-office efficiency and strengthen carrier relationships. By integrating with Triumph's payment platform, BlueGrace will enhance automation and improve visibility for carriers. Using Triumph's solutions enables BlueGrace to offer flexible payment terms for carriers and factoring companies, along with faster, more transparent payment options through the TFX platform, including QuickPay. "Joining the Triumph Network gives us the flexibility to offer carriers faster, more transparent payment options while supporting our factoring partners," said Raddy Velkov, senior vice president at BlueGrace. "This integration helps us strengthen relationships and reduce common payment challenges." By adopting Triumph's solutions, BlueGrace aims to minimize discrepancies and deliver exceptional value to its partners. This initiative underscores BlueGrace's commitment to leveraging technology to simplify logistics and strengthen relationships across the freight ecosystem. "BlueGrace is recognized for being an innovative technology partner with a focus on data-driven decision making," said Aaron P. Graft, founder and chief executive officer of Triumph. "We're excited to welcome them to the Triumph Network and look forward to creating real, lasting impact for their business, their carriers and the broader logistics community." About Triumph Triumph (NYSE: TFIN) is a financial and technology company focused on payments, factoring, intelligence and banking to modernize and simplify freight transactions. Headquartered in Dallas, Texas, its portfolio of brands includes Triumph, TBK Bank and LoadPay. www.triumph.io About BlueGrace Logistics BlueGrace Logistics is one of the nation's largest Managed Logistics providers, delivering customizable transportation management solutions that help shippers control freight spend through advanced technology and a broad network of trusted carriers. With offices strategically located in major transportation hubs across the U.S. and Mexico, including national headquarters in Tampa, BlueGrace serves over 10,000 customers annually through its proprietary technology platform, BlueShip, that has connectivity with more than 250,000 carrier suppliers. BlueGrace is part of the technology portfolio of Warburg Pincus, a leading global private equity firm. https://mybluegrace.com/ This press release contains forward-looking statements within the meaning of the federal securities laws. Investors are cautioned that such statements are predictions and that actual events or results may differ materially. Triumph Financial's expected financial results or other plans are subject to a number of risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" and the forward-looking statement disclosure contained in the Company's Annual Report on Form 10-K, filed with the Securities and Exchange Commission on February 11, 2025. Forward-looking statements speak only as of the date made and Triumph Financial undertakes no duty to update the information. Triumph Investor Relations Contact: Luke Wyse Triumph Financial, Inc. Senior Vice President, Head of Investor Relations [email protected] | 214-365-6936 Triumph Media Contact: Amanda Tavackoli Senior Vice President, Director of Corporate Communication, Triumph [email protected] | 214-365-6930

Triumph
Oct 23rd, 2025
Triumph Earns Top 5 Spot on the 2026 FreightTech 25

Triumph earns top 5 spot on the 2026 FreightTech 25. Triumph (NYSE: TFIN), a financial and technology company focused on payments, factoring, intelligence and banking solutions for the transportation industry, has been named No. 4 on the FreightWaves 2026 FreightTech 25 list, recognizing the most innovative and disruptive companies in the transportation and logistics industry. Selected from hundreds of nominations, Triumph earned its place on the list for its groundbreaking work integrating payments, audit automation, liquidity solutions, digital banking and intelligence into a unified freight operating system. This recognition highlights Triumph's continued commitment to serving its customers through the integrated value chain it is building, leading to improved margins, greater profitability, and fraud mitigation. "Being named #4 on the FreightTech 25 list is a testament to the hard work and vision of our team," said Aaron P. Graft, founder and chief executive officer of Triumph. "We're not just building tools. We're building a network that empowers our ecosystem of brokers, carriers, shippers and factors to make decisions with confidence." Over the past year, Triumph has accelerated its momentum and innovation through the strategic acquisitions of Greenscreens.ai and Isometric Technologies. The integrated solution - now known as Triumph Intelligence - is powered by more than $70 billion in freight data. It delivers data-driven pricing insights, margin optimization and performance scoring, enabling brokers to plan and execute with confidence. In August, Triumph announced it would power the Trusted Freight Exchange (TFX), the first-of-its-kind digital freight exchange for verified freight, created by Highway. TFX combines Triumph's intelligence, payments, credit and banking solutions with Highway's Carrier Identity(R) engine to reduce fraud and inefficiency in freight transactions. In addition to strategic acquisitions and partnerships, Triumph launched its NextGen Audit solution, automating invoice validation for both full truckload and less-than-truckload freight, and its LoadPay business bank account for truckers, which offers instant funding and expense management tools. "Triumph is on the front lines of helping our customers achieve their goals despite difficult market conditions," Graft said. "We're proud to be recognized for our innovation, and we remain focused on solving real challenges for the freight industry." About Triumph Triumph (NYSE: TFIN) is a financial and technology company focused on payments, factoring, intelligence and banking to modernize and simplify freight transactions. Headquartered in Dallas, Texas, its portfolio of brands includes Triumph, TBK Bank and LoadPay. This press release contains forward-looking statements within the meaning of the federal securities laws. Investors are cautioned that such statements are predictions and that actual events or results may differ materially. Triumph Financial's expected financial results or other plans are subject to a number of risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" and the forward-looking statement disclosure contained in the Company's Annual Report on Form 10-K, filed with the Securities and Exchange Commission on February 11, 2025. Forward-looking statements speak only as of the date made and Triumph Financial undertakes no duty to update the information. Investor Relations Contact: Luke Wyse Triumph Financial, Inc. Senior Vice President, Head of Investor Relations [email protected] 214-365-6936 Media Contacts: Amanda Tavackoli Triumph Financial, Inc. Senior Vice President, Director of Corporate Communication [email protected] 214-365-6930

Triumph
Sep 25th, 2025
Triumph Named to 2026 FreightTech 100: Driving Innovation in Freight Tech Forward

Triumph Bancorp, Inc. is thrilled to announce that Triumph has been named to the 2026 FreightTech 100 list by FreightWaves - an honor reserved for the most innovative and disruptive companies shaping the future of freight technology.