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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Pensions Analyst

Account ManagementPosted on Nov 12
Full-timeCuliacán, Sinaloa, Mexico

About the Job

Requirements

  • A completed or incomplete licenciatura is required.
  • Knowledge of Office, communication platforms, the internet, office equipment, and artificial intelligence tools is required.
  • Availability to travel is required.
  • Applicants must have their own car.
  • Experience in customer service and placement of financial products is required.
  • Experience meeting commercial targets and objectives is required.
  • Experience and knowledge in customer prospecting are required.

Responsibilities

  • Advise customers on credit advances and loan payoffs.
  • Manage and prospect the database of customers without loans.
  • Assess and manage documentation for endorsements involving deaths, changes in family composition, second marriages, and study extensions.
  • Ensure pensioners are correctly enrolled and complete verification of survival.
  • Provide on-site service outside the branch to pensioners in special circumstances, including advanced age, terminal illness, or disability.
  • Provide coverage to outlying locations.
  • Deliver and explain policies to IMSS and ISSSTE customers.
  • Provide advice and service to IMSS and ISSSTE customers.
  • Conduct follow-up visits to IMSS and ISSSTE subdelegations and delegations.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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