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Groupe Iliad

Mobile operator offering clear, transparent plans

Manager

Retail Store ManagementUpdated on Nov 14
Full-timeLe Mans, FranceIn-person

About the Job

Requirements

  • At least two years of experience managing a team.
  • Demonstrated ability to listen to and unite a team and subscribers.
  • Organization, dynamism, ability to manage unexpected situations, and enthusiasm for challenges.
  • Bac +2 to Bac +4 education level.

Responsibilities

  • Ensure a unique experience for subscribers in the boutique and for the advisors.
  • Support the team's well-being and day-to-day skills development.
  • Create a positive work environment that sustains team engagement and motivation.
  • Welcome visitors and represent the Free brand while delivering high-quality service.
  • Monitor the boutique's performance indicators and progress.
  • Participate in cross-functional projects and company growth.
  • Take part in management challenges and dedicated events.
  • Complete two days of e-learning, one week of initial training, and two weeks of in-store immersion.

About the Company

Groupe Iliad

Mobile operator offering clear, transparent plans

iliad is the Italian mobile operator launched in 2018 as part of the iliad group, which also includes operators like Free in France. It runs on its own network across Italy, with offices in Rome and Milan, and offers simple, transparent, affordable mobile plans. The approach focuses on clear pricing, no hidden fees, lean operations, and serving a broad audience, including people who mistrust traditional carriers. The goal is to reshape the Italian mobile market by delivering value-driven offers and earning customer trust.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1987

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