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Sysco

Supplies food and kitchen goods to restaurants

Director – Healthcare & Senior Living

Account ManagementUpdated on Nov 5
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • At least 7 years of prior outside foodservice account management or business-to-business sales experience is required.
  • A valid driver's license and a driving record that meets company insurability standards are required.
  • Strong written and verbal communication skills are required.
  • Proficiency in customer service management and the ability to partner cross-functionally are required.
  • Leadership, organizational, and project management skills are required.
  • Strong financial acumen is required.
  • The ability to manage end-to-end initiatives through challenging deadlines is required.
  • Expertise in Microsoft Office is required.
  • The ability to learn existing and new Sysco technologies is required.
  • Knowledge of Sysco products, ordering procedures, and credit terms is required.

Responsibilities

  • Lead, own, and manage customer relationships in healthcare, partnering with finance, trade management, merchandising, and local sales to deliver the annual sales growth plan and customer experience.
  • Build strategic relationships with C-suite executives, deliver short- and long-term sales plans, and lead joint business planning.
  • Manage profit and loss, profitable volume growth, corporate strategic initiatives, and cross-functional alignment.
  • Develop internal and external communications to share information and initiatives with stakeholders.
  • Manage sales, gross profit, and the district manager plan for multiple customers or segments.
  • Develop and lead sales strategy for a customer portfolio or segments.
  • Execute the Annual Growth Plan and Joint Business Plan to align customer and company goals.
  • Build and maintain customer partnerships at multiple levels to gain market share, improve gross profit, and improve go-to-market efficiencies.
  • Coordinate complex customer requests, projects, and initiatives, including limited-time offers, new location openings, product additions and deletions, and compliance with MOGs.
  • Analyze supply-chain opportunities that create mutual customer and company value, including category or product gaps, increased company-brand mix, and reduced operating expenses.
  • Coordinate cross-functional customer alignment, customer mapping, and top-to-top meetings for customers or customer segments.
  • Manage day-to-day customer interactions and communication through the Customer Solutions Team, Contract Sales Leads, and field managers, including problem resolution and service-level monitoring.
  • Travel 25–30% for customer and internal meetings.

Desired Qualifications

  • A bachelor's degree is preferred.
  • At least 7 years of foodservice account management or business-to-business sales experience, including restaurant or group purchasing organization experience, is preferred.
  • Experience with and working knowledge of Sysco customers is preferred.

About the Company

Sysco

Supplies food and kitchen goods to restaurants

Sysco buys, stores and delivers food, kitchen supplies and equipment to restaurants, hospitals, schools, hotels and other businesses that cook away from home. Alongside national brands, it sells its own Sysco Brand line of foods and supplies, which fills a large share of the cases it ships. Its biggest product groups are fresh and frozen meats, canned and dry goods, and frozen produce and baked goods. Customers order through Sysco sales representatives or online, and Sysco delivers from distribution centers across North America and Europe, earning money on the difference between what it pays suppliers and what customers pay for delivered goods. Sysco was founded in 1969, began public operations in 1970 and is based in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1969

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