PC Support 1

Provide PC hardware, software and peripheral support to computer users.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Graduate from high school or general education degree.
• One to two years related experience and/or training.

Language Skills:

• Read and interpret procedures, policies and regulations, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Effectively present information and respond to questions from supervisor, staff, and public.

Mathematical Skills:

• Add, subtract, multiply, and divide.
• Perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

• Solve practical problems and deal with a variety of non-standard situations.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:

• Lift 70 pounds.
• Strong verbal and interpersonal skills
• Experience in the use of office machines.

Preferred Skills and Abilities:

• Speak the Iñupiaq language.

Essential Duties and Responsibilities

• Provide hardware and software telephone and user site support to PC users.
• Install, trouble-shoot, and repair hardware, software and peripheral equipment.
• Travel to villages as needed to support PC hardware, software and peripheral equipment.
• Assist the WAN personnel in installation and support of network equipment.
• Adhere to all District policies and regulations.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel objects, tools, controls; and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, or crawl and talk and hear. The employee is occasionally required to climb or balance.

The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to travel within and outside of the North Slope Borough School District. The employee must be willing and able to fly in small and large commuter planes.

The noise level in the work environment is usually quiet.

Work Year: Varies

Range and Minimum Salary Grade:

• Grade 17

$29.12 (Per Hour)