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United Airlines

Flies passengers and cargo worldwide from US hubs

General Manager - Luxembourg, LUX

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeLuxembourgNo salary listed

About the Job

Requirements

  • A college degree or relevant experience is required.
  • A minimum of 2–4 years of relevant management experience in an airport services environment or equivalent experience is required.
  • Knowledge of airport operations, including hub operations, terminal and ramp operations, and related technology is required.
  • The ability to work in a dynamic, fast-paced operational environment is required.
  • Knowledge of station controls and Internal Audit standards is required.
  • Knowledge of operational corporate policies and procedures is required.
  • Strong communication and interpersonal skills are required.
  • The ability to develop and motivate personnel is required.
  • Travel to U.S. or other European stations is required.
  • Local nationals, EU/EEA nationals, or third-country nationals requiring a residence permit may be considered.
  • Fluency in English, German, French, and Luxembourgish, written and spoken, is required.
  • Successful completion of an interview is required to meet the job qualification.
  • Reliable, punctual attendance is an essential function of the position.
  • Flexibility to work varied shifts, including holidays and weekends, is required to handle operational or unforeseen situations.

Responsibilities

  • The role is responsible for the day-to-day operational, financial, and personnel performance of the assigned international outstation.
  • The role establishes or implements goals and standards to maintain operational integrity, service levels, costs, and safety requirements, including host-government security checkpoint and baggage-screening requirements in accordance with U.S. Transportation Security Administration security directives, mandates, and Global Security and Customs responsibilities.
  • The role monitors performance against plans and initiates corrective actions to improve results.
  • The role determines and justifies equipment, facilities, staffing, and training needs to achieve station operational goals.
  • The role participates as a team member with headquarters support organizations and other United operating departments in administering their responsibilities.
  • The role coordinates and provides functional guidance and supervision to contracted ground-handling agents.
  • The role represents airport activities to host-government federal, state, and local airport authority agencies, as well as Transportation Security Administration international field offices, U.S. aviation security representatives, and the Federal Aviation Administration.
  • The role maintains a safe, clean, and reliable operation using United Core4 service standards.
  • The role maintains a positive vendor and employee-relations work environment and collaborative relationships with applicable labor groups and vendors.
  • The role directs station activities to ensure superior customer service, including service for mainline and Star Alliance partner airlines.
  • The role maintains station facilities and equipment and professional appearance standards for United and vendor employees.
  • The role is responsible for performance management and ongoing professional development support for direct reports and dotted-line reports.
  • The role ensures compliance with Stations controls and Internal Audit standards.
  • The role manages the station budget, staffing forecasts, and resource requirements.
  • The role maintains strong working relationships with other airlines, airport authorities, vendors, governmental authorities (Federal Aviation Administration, Transportation Security Administration, and Customs and Border Protection), and internal divisions.
  • The role manages vendor service contracts as required.

About the Company

United Airlines

Flies passengers and cargo worldwide from US hubs

United Airlines flies passengers and cargo across the United States and to destinations around the world, running a hub network that spans Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles and Guam. It was a founding member of Star Alliance, the global airline partnership that links its routes and frequent-flyer benefits with carriers such as Lufthansa and Air Canada. Travelers book seats in economy, premium and Polaris business cabins, and United earns money from fares, bag and seat fees, cargo, and its MileagePlus loyalty program, which sells miles to card partners. United traces its roots to Varney Air Lines, which began flying airmail in 1926, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1926

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