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International Rescue Committee

Global humanitarian nonprofit delivering emergency relief

Senior Health Officer

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeCúcuta, Cucuta, North Santander, ColombiaCOP4.6M

About the Job

Requirements

  • A professional degree in a health-related area such as Medicine, Nursing, or Health Administration.
  • A specialization in Health Management and/or Health Audit, or a related area.
  • At least 2 years of proven experience in health auditing and quality management in health services, preferably in institutions within the Colombian health system.
  • At least 2 years of experience in humanitarian assistance, preferably in crises such as natural disasters, migration, armed conflict, or health emergencies.
  • Experience leading, managing, or supervising health centers.
  • Knowledge of health quality standards, including ISO 9001 and Health Secretariat standards.
  • Knowledge of health legislation and quality management systems.
  • Knowledge of internal and external auditing techniques in the health sector.
  • Knowledge of public health policies and national and local health regulations.
  • Ability to lead multidisciplinary teams and foster collaboration and motivation.
  • Analytical ability to evaluate results and support continuous improvement.

Responsibilities

  • Supervise health care delivered by the internal team and external service providers in accordance with care protocols, national health guidelines, IRC quality standards, program standard operating procedures, and emergency health sector standards; ensure the Minimum Initial Service Package for Reproductive Health is met in program activities.
  • Coordinate timely access to medicines and diagnostic services.
  • Ensure safe access to Voluntary Interruption of Pregnancy under the current regulatory framework.
  • Maintain complete and confidential records of client care and monitor project logical frameworks and results.
  • Prepare daily, weekly, or monthly reports on service statistics as requested.
  • Ensure all consultations are documented and client records and other data-collection tools are completed in accordance with current regulations.
  • Protect client confidentiality and ensure services uphold humanitarian principles and provide humane, dignified, respectful consultations.
  • Ensure complementary response services are provided with strong follow-up on IRC referrals using established tools.
  • Ensure IRC and partner health services comply with Ministry of Health Resolution 3100 of 2019.
  • Document and update authorized processes, procedures, clinical guidelines, and care protocols in accordance with current regulations, including Resolution 3100 of 2019.
  • Develop activities to authorize new services the program seeks to implement.
  • Accompany visits by oversight authorities, respond to improvement plans, and ensure regulatory compliance.
  • Ensure timely, high-quality reporting to regulatory entities as required by applicable regulations.
  • Create and adjust pharmacovigilance and technovigilance manuals.
  • Communicate INVIMA alerts and ensure implementation of the Patient Safety Policy.
  • Design, implement, and monitor risk-management plans and health committees.
  • Audit clinical records to ensure quality of care and follow-up.
  • Review and validate clinical record standards in accordance with Colombian regulations.
  • Create or adjust informed-consent procedures and refusal-of-treatment forms for situations in which a person declines care or prescribed treatment.
  • Audit clinical records for medical history, health conditions, habits, medication use, general physical examination, education and warning signs, nursing notes, clinical procedure records, educational components, and follow-up.
  • Submit the Individual Health Service Provision Record (RIPS) daily.
  • Complete public-health event notification forms accurately and on time for subsequent upload to the SIVIGILA platform.
  • Provide leadership and promote team spirit to achieve goals and staff success.
  • Set clear objectives and expectations for the team and provide regular, constructive performance evaluations to direct reports.
  • Support and mentor team members as needed.
  • Plan, coordinate, and supervise staff work plans and staff training and development activities.
  • Maintain open and professional relationships with team members.
  • Manage and provide overall leadership and guidance for the design, implementation, and evaluation of the health program, including community outreach and integration with other programs.
  • Develop tools and processes for program implementation, monitoring, follow-up, and team coordination.
  • Design strategies, monitor progress, and ensure established targets are met.
  • Ensure information is recorded accurately and on time at the required weekly, monthly, or quarterly frequency, and compile and submit data reports on schedule.
  • Ensure follow-up under project monitoring frameworks.
  • Oversee, manage, communicate, and monitor health indicators with the health team and other organizational staff.
  • Monitor project targets and outcomes, service quality improvement, and client experience.
  • Ensure project results-framework deliverables are tracked and archived securely and accessibly for key stakeholders.
  • Use the IRC feedback and complaints system and ensure the health team adheres to it.
  • Use the PSEA system and ensure the health team adheres to it.
  • Coordinate with health-sector partners and allied organizations, including foundations, shelters, nongovernmental organizations, and public-sector entities, to strengthen collective support and response capacity, share lessons, and create synergies.
  • Represent the program and actively participate in health forums and spaces focused on sexual and reproductive health and primary health care.
  • Carry out program purchasing and follow up periodically in close coordination with supply chain and finance teams.
  • Audit medical accounts in accordance with IRC procedures and coordinate with the supervisor, program manager, and external health-service providers.
  • Follow IRC supplier and medicine prequalification processes.
  • Follow IRC pharmacy-management procedures and ensure the team adheres to them.
  • Execute and control expenditures against approved budgets and forecasts in accordance with IRC and donor policies and guidelines.
  • Ensure project financial cost-efficiency and maintain project expenditure-control records.
  • Carry out other responsibilities assigned by the Senior Health Manager to advance and develop IRC programs.
  • Analyze primary and secondary data to evaluate results and improve services continuously.
  • Participate in institutional and interinstitutional meetings as assigned.

About the Company

International Rescue Committee

Global humanitarian nonprofit delivering emergency relief

Emergency relief and long-term support provider active in 40+ countries and 26 U.S. cities, offering health, education, safety, economic, and protection services to people affected by conflict, displacement, or disasters. It runs refugee resettlement, mental health care, primary healthcare, vocational training, and protection programs, with operations that combine direct services and advocacy. Its distinct approach comes from a large global footprint, extensive field experience, a focus on dignity and resilience, and evidence-based programs supported by initiatives like the Airbel Impact Lab. The goal is to lessen suffering, protect human rights, and help communities recover and thrive through inclusive, long-term strategies that empower those affected by crises.

Company size
10,001+
Company stage
Grant
Total funding
$500K
Headquarters
New York City, New York
Founded
1933

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