Budtender

Budtender 
 

Reports to: Store Manager 
FLSA Status: Non-Exempt
Department: Retail
Location: 

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Position Summary:

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Illinois cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment. 

Responsibilities:

• Greet customers, listen to their needs, and make personalized recommendations.
• Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
• Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
• Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
• Help with daily cleaning, stock shelves, and keep an accurate inventory of products. 

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Cash handling experience
• Customer service experience 
• Product knowledge (preferred but not required)
• Must be 21+ and possess (or be able to obtain) a Illinois Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time. 

Work Environment:

• The environment can be loud 
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

 

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