Data Center Operations Site Manager

Description

Application deadline: Nov 16, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs?

Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Site Manager to join the Global Infrastructure Operations organization and serve as a technical resource and leader within data centers. We are currently expanding our infrastructure management team and we are looking for a manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take AWS Data Center Operations into the future.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
- Lead and supervise a team of Data Center Technicians and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
- Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
- Manage team and individual performance; delivering performance reviews, and address staffing needs.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Mentor, train and develop career progression for direct reports and members of the organization.
- Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
- Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
- Develop, improve, and share operational best practices across the region and with peers globally.

A day in the life
The DCO Site Manager is the first line leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The DCO Site Manager must manage across each function but also have the ability to dive deep into any given function as needed.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of data center engineering or operations experience
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
- Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

- Experience in data analysis and problem solving
- Experience of managing and developing a high performance team
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- industry standard certification (CompTIA, CCENT, or Network+), or experience in networking
- Experience in server hardware and network architectures

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.