Full-Time

Commercial Sales Engineer

Customer Success, Portuguese Speaking

Posted on 7/26/2024

Datadog

Datadog

5,001-10,000 employees

Cloud monitoring and analytics solutions provider

Data & Analytics
Enterprise Software
Cybersecurity

Compensation Overview

$90k - $106kAnnually

+ Equity + Variable Compensation

Entry, Junior

Boston, MA, USA

Hybrid workplace.

Category
Sales Engineering
Sales & Solution Engineering
Required Skills
Sales
Communications
Web Development
Development Operations (DevOps)
Requirements
  • Has a minimum of 1 year experience in a technical sales and/or post-sales role
  • Possess knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
  • Fluent in English and Portuguese
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations/demos
  • Able to sit up to 4 hours, traveling to and from client sites and events
  • Able to travel via auto, train or air up to 15% of the time
  • Can multi-task, manage time well, and be responsive to others
  • Curious, eager to learn, and persistent in solving problems
Responsibilities
  • Partner with customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
  • Work with both US and LATAM commercial accounts and Datadog personnel that require communication in Portuguese and English
  • Perform discovery and devise solutions that solve our customers observability and DevSecOps needs.
  • Continually learn new technologies and products to build competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations with a broad range of existing clients.  Help answer technical questions that customers may have.
  • Lead and support customer evaluations and trials of Datadog’s software
  • Collaborate with technical support, where needed, to ensure successful resolution of customer issues
  • Have a direct line of communication with the product teams to collaborate on feature requests
  • Assist clients and help guide them toward appropriate post-sales and partner services for successful onboarding of the product
  • Think creatively and help resolve the wide variety of technical challenges that may  occur during the overall customer’s life cycle

Datadog provides tools for monitoring and managing IT infrastructure in the cloud. Their services help organizations track various aspects of their operations, including application performance, security, and network activity. Datadog's products work by collecting data from different sources within an organization's IT environment, allowing users to analyze performance metrics, detect security threats, and ensure that applications run smoothly. Unlike many competitors, Datadog offers a wide range of monitoring solutions that cater to specific needs such as cloud migration, DevOps practices, and IoT monitoring, all within a single platform. The company's goal is to help businesses maintain efficient and secure IT operations through comprehensive monitoring and analytics.

Company Stage

IPO

Total Funding

$143.9M

Headquarters

New York City, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for cloud-native solutions boosts Datadog's adoption.
  • AI-driven observability tools align with Datadog's recent AI-focused offerings.
  • IoT market expansion presents opportunities for Datadog's monitoring services.

What critics are saying

  • Increased competition from new entrants like Honeycomb and Grafana Labs.
  • Potential over-reliance on AWS could pose risks during outages.
  • New privacy regulations may increase compliance costs for Datadog.

What makes Datadog unique

  • Datadog offers comprehensive monitoring across servers, containers, and databases.
  • Their LLM Observability module supports monitoring of generative AI applications.
  • Datadog's Kubernetes Active Remediation provides end-to-end management of Kubernetes environments.

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Benefits

Health Insurance

Dental Insurance

Mental Health Support

401(k) Retirement Plan

401(k) Company Match

Company Equity

Employee Stock Purchase Plan

Professional Development Budget

Hybrid Work Options

Flexible Work Hours

Paid Vacation

INACTIVE