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Full-Time

Commercial Sales Engineer

Customer Success, Portuguese Speaking

Confirmed live in the last 24 hours

Datadog

Datadog

5,001-10,000 employees

Cloud monitoring and analytics solutions provider

Data & Analytics
Consulting
Enterprise Software

Compensation Overview

$90k - $106kAnnually

+ Equity + Variable Compensation

Entry, Junior

Boston, MA, USA

Category
Sales Engineering
Sales & Solution Engineering
Required Skills
Sales
Communications
Web Development
Development Operations (DevOps)
Requirements
  • Has a minimum of 1 year experience in a technical sales and/or post-sales role
  • Possess knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
  • Fluent in English and Portuguese
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations/demos
  • Able to sit up to 4 hours, traveling to and from client sites and events
  • Able to travel via auto, train or air up to 15% of the time
  • Can multi-task, manage time well, and be responsive to others
  • Curious, eager to learn, and persistent in solving problems
Responsibilities
  • Partner with customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
  • Work with both US and LATAM commercial accounts and Datadog personnel that require communication in Portuguese and English
  • Perform discovery and devise solutions that solve our customers observability and DevSecOps needs.
  • Continually learn new technologies and products to build competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations with a broad range of existing clients.  Help answer technical questions that customers may have.
  • Lead and support customer evaluations and trials of Datadog’s software
  • Collaborate with technical support, where needed, to ensure successful resolution of customer issues
  • Have a direct line of communication with the product teams to collaborate on feature requests
  • Assist clients and help guide them toward appropriate post-sales and partner services for successful onboarding of the product
  • Think creatively and help resolve the wide variety of technical challenges that may  occur during the overall customer’s life cycle

Datadog provides tools for monitoring and managing IT infrastructure in the cloud. Their services help organizations track various aspects of their operations, including application performance, security, and network health. Datadog's products work by collecting data from different sources within an organization's IT environment, allowing users to visualize and analyze this information in real-time. This helps businesses ensure their systems are running smoothly and efficiently. What sets Datadog apart from its competitors is its wide range of features that cater to different needs, such as cloud migration, DevOps practices, and IoT monitoring, all within a single platform. The company's goal is to support organizations in maintaining optimal performance and security of their IT infrastructure, regardless of their size or industry.

Company Stage

IPO

Total Funding

$147.9M

Headquarters

New York City, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

13%

1 year growth

17%

2 year growth

46%
Simplify Jobs

Simplify's Take

What believers are saying

  • Datadog's strategic partnerships, such as with JFrog, enhance its platform capabilities and expand its market reach.
  • The launch of new tools like Log Workspaces and Data Jobs Monitoring highlights Datadog's focus on improving user experience and operational efficiency.
  • Significant investments from entities like Riverview Trust Co and participation in funding rounds for AI startups indicate strong financial backing and growth potential.

What critics are saying

  • The competitive landscape in cloud monitoring and analytics is intense, with major players like AWS and Google Cloud posing significant threats.
  • Frequent introduction of new features may lead to complexity and potential integration issues for existing users.

What makes Datadog unique

  • Datadog's comprehensive suite of monitoring tools, including APM, security monitoring, and IoT monitoring, sets it apart from competitors who may offer more limited solutions.
  • Their scalable subscription-based pricing model allows them to cater to both small businesses and large enterprises, providing flexibility that many competitors lack.
  • The recent introduction of features like Live Debugger and Kubernetes Autoscaling demonstrates Datadog's commitment to continuous innovation and addressing real-time operational challenges.