Call Center Agent
About the job
- Customer service or call center experience is preferred.
- Strong communication and phone skills are required.
- Comfort talking with homeowners throughout the day is required.
- Sales, telemarketing, or appointment-setting experience is a plus.
- Basic computer and data entry skills are required.
- Reliability, organization, and a goal-oriented approach are required.
- Ability to work in a fast-paced environment is required.
- Contact homeowners by phone and schedule free in-home consultations.
- Follow company scripts while adapting conversations to customer needs.
- Answer questions and handle objections professionally.
- Enter and update customer information in the customer relationship management system.
- Confirm appointments for canvassers and sales representatives.
- Answer inbound calls generated from marketing campaigns.
- Follow up with prospective customers.
- Maintain accurate lead and appointment records.
- Perform quality control calls and data entry tasks.
- Customer service or call center experience.
- Sales, telemarketing, or appointment-setting experience.
About the company
Luxury Bath Technologies focuses on marketing resources for home improvement and remodeling professionals. It offers website design, graphic design, and search engine optimization to help remodelers and contractors strengthen their online presence. The product works by delivering a packaged marketing service: a professional website, branded graphics, and optimized content and SEO to improve visibility and attract clients. It differentiates itself by targeted specialization in the remodeling and home-improvement sector, combining design and digital marketing services in one bundle for their niche. The company's goal is to help remodeling professionals attract more customers, generate more leads, and grow their business online.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Greenwood, Indiana
Founded
1991
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Simplify's Take
What believers are saying
- Bath Concepts hit one million dealer orders on July 22, 2026, showing demand.
- July 2026 reporting says headquarters expansion doubles capacity and speeds fulfillment.
- Luxury Bath's partner-led model supports growth in new markets without large inventory investments.
What critics are saying
- Bath Concepts faces FTC complaints from 54 franchisees, threatening the entire brand system.
- Silvis v. Bath Concepts Industries, LLC keeps TCPA litigation active into 2026.
- A concentrated 600,000-square-foot consolidation creates single-site failure risk for operations.
What makes Luxury Bath Technologies unique
- Bath Concepts supports Luxury Bath with 1,100-plus dealers and call-center-backed sales support.
- No franchise fees and no inventory commitment lower startup friction for dealers.
- North Bay and Vinyl Sash partnerships expand local reach without heavy capital deployment.
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Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Company News
Roseremodeling is partnered with Luxury Bath and offer new bathtubs and showers, conversions, and walk-in tubs.
Vinyl Sash partner with Luxury Bath to meet your bathroom remodel expectations to beautify your home.