Full-Time
Senior Backend Engineer
Node.js
Okendo
51-200 employees
E-commerce customer marketing with reviews
No salary listed
Sydney NSW, Australia
Remote
 Software Engineering (1) |
|---|
- 5+ years as a Software Engineer
- Collaborate with cross-functional teams to design, develop, and implement software solutions that meet business requirements.
- Problem-solve, test, and deploy software while adhering to established coding standards and best practices.
- Develop, test, and deploy software solutions.
- Break down complex tasks into manageable components.
- Estimate task duration and manage timelines.
- Plan and structure code changes effectively.
- Identify potential impacts of solutions and key stakeholders.
- Contribute to continuous improvement of development processes.
- Communicate effectively with team members about project updates and changes.
- Manage expectations and prioritize tasks based on feedback.
- Seek guidance on complex tasks and prioritization.
- Take ownership of multiple tasks.
- Develop technical solutions with guidance.
- Grow understanding of the overall system.
- Evaluate potential solutions independently.
- Integrate solutions into the existing system.
- Solve problems independently.
- Seek support for complex issues.
- Build technical expertise and contribute to problem-solving.
- Write functional code and begin to optimize for performance and maintainability.
- Explore new technologies and contribute innovative ideas.
- Collaborate on system-related issues and provide guidance to others.
- Actively participate in system design discussions.
- Seek mentorship and demonstrate leadership qualities.
Okendo is a customer marketing platform for e-commerce, especially Shopify, that helps stores collect and showcase customer reviews, photos, and videos, and run loyalty and referral programs, quizzes, and surveys. It works by merchants using its tools to gather user-generated content and social proof, then display it on product pages and marketing channels. It also integrates with marketing tools like Klaviyo, Postscript, and Attentive, enabling cohesive campaigns. Loyalty, referrals, quizzes, and surveys are managed within a single platform, with analytics to understand customer behavior and preferences. Compared with others, Okendo emphasizes social proof and customer intelligence across e-commerce stores, with native Shopify integrations and multi-tier pricing. The goal is to boost trust, engagement, repeat purchases, and new customer acquisition through conversion-optimized content and incentives.
Company Size
51-200
Company Stage
Series A
Total Funding
$31.3M
Headquarters
Sydney, Australia
Founded
2016
Simplify's Take
What believers are saying
- Shopify ecosystem expansion: Magic AI and personalization tools enable Okendo to enhance quizzes and surveys.
- Integration ecosystem strengthening: Klaviyo, Attentive, Postscript updates unlock new UGC channels and referral mechanisms.
- OpenStore partnership validates platform; scales Okendo across portfolio of fast-growing ecommerce brands.
What critics are saying
- Shopify dependency: native reviews/loyalty features or policy changes eliminate distribution and customer access.
- Yotpo feature parity and aggressive pricing eroding market share among enterprise and mid-market merchants.
- Headcount scaling unsustainable: 60 employees generating <$5M revenue signals inefficient cost structure or stalled growth.
What makes Okendo unique
- Purpose-built for Shopify merchants with low-friction review collection and native integrations.
- Product-centric engineering focus over sales; unparalleled customer support for merchants and partners.
- Comprehensive platform spanning reviews, loyalty, referrals, quizzes, surveys, and customer intelligence.
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Benefits
Remote Work Options
Paid Vacation
Paid Holidays
Flexible Work Hours
Family Planning Benefits
Fertility Treatment Support
Wellness Program
Mental Health Support
Conference Attendance Budget
Professional Development Budget
4 weeks of annual leave
12 weeks of Paid Family Leave
Office stipend setup
Sick & carer’s leave
Compassionate & bereavement leave
Work remotely in the AU
11 paid public holidays
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 0%MIAMI, June 6, 2024 /PRNewswire-PRWeb/ - Okendo, the customer marketing platform that creates stronger connections between consumers and the brands they love, announces the release of Okendo Loyalty, rounding out a series of product launches to make Okendo the premier customer marketing platform for Reviews, Referrals, Loyalty, Quizzes, and Surveys.
Okendo, the customer marketing platform for ecommerce brands, today launched its new customer intelligence solution, Okendo Connect.
Christine Hall / TechCrunch:Okendo, which provides customer review tools to e-commerce brands, has raised a $26M Series A led by Base10 Partners, bringing its total funding to $33.5MNo merchant likes a bad customer review and Okendo, a customer marketing platform, announced $26 million in Series A funding today Click here to read full news.
No merchant likes a bad customer review and Okendo, a customer marketing platform, announced $26 million in Series A funding today to continue developing its customer review tools for e-commerce brands. Base10 Partners led the funding round and was joined by Craft Ventures and existing investor Index Ventures. It gives the company $33.5 million in total capital raised to date
Okendo, the most advanced customer review platform for ecommerce brands, announced today that it has raised a $26 million Series A financing round led by Base10 Partners with participation from Craft Ventures and existing investor, Index Ventures.