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Avera

Midwest regional health system delivering care

Scheduling Specialist

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeSioux Falls, SD, USA$18.50 - $24.25In-person

About the Job

Requirements

  • Knowledge of medical terminology.
  • Ability to work the specified hours and perform essential job functions, including adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
  • Ability to maintain confidentiality.
  • Ability to comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA requirements.

Responsibilities

  • Obtain information, including physician orders to schedule tests and procedures, from physician offices and schedule tests, procedures, and admissions accurately, timely, and sequentially.
  • Coordinate plans of care for patients with departments throughout the hospital and clinics, including coordinating surgical equipment needs with equipment vendors.
  • Coordinate care between facilities for telemedicine when applicable to ensure continuity of care.
  • Communicate information to physicians, staff, and families when directed, using an appropriate and professional manner.
  • Assist with collecting and maintaining records required for Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or applicable laws.
  • Coordinate scheduling of specialized equipment based on procedures.
  • Maintain physician calendars, procedure schedules, and coordinating procedure orders.
  • Complete prior authorizations and pre-authorizations for patients' insurance companies, work insurance coverage appeals, verify benefits, make referrals, schedule pre-operative physicals, and review surgery information with patients.
  • Maintain an accurate surgery schedule, including acquiring, retaining, and organizing documentation, and provide clerical services for the department as indicated.
  • Coordinate workflow with other team members to support a productive and efficient environment.
  • Apply Avera's mission, vision, core values, and social principles in serving patients, families, and the community, and promote its values of compassion, hospitality, and stewardship.
  • Uphold Avera's Communication, Attitude, Responsiveness, and Engagement standards.

Desired Qualifications

  • High school diploma or GED equivalent.
  • Associate's degree in medical secretarial school.
  • One to three years of experience as a scheduler, biller, or in a medical office.

About the Company

Avera

Midwest regional health system delivering care

Avera Health provides integrated health care across hospitals, clinics, and support services in multiple states. Care is delivered by an interconnected network where teams coordinate prevention, treatment, and recovery for patients and communities. It combines a large multi-state network with faith-based values and a strong emphasis on non-clinical support to organize care across locations. The goal is to improve health and wellness by expanding access to quality, coordinated care and moving health forward.

Company size
5,001-10,000
Company stage
Grant
Total funding
$10.5M
Headquarters
Sioux Falls, SD
Founded
1897

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