Full-Time

Account Manager

Manufacturing

Updated on 9/3/2026

W.W. Grainger

W.W. Grainger

10,001+ employees

Industrial MRO supplier offering inventory management

Compensation Overview

$62.3k - $103.9k/yr

Maryland Heights, MO, USA

Hybrid

Hybrid work arrangement; travel to each customer in the aligned market at least monthly, or more frequently as needed.

Category
Sales & Account Management (2)
,
Required Skills
Sales
CRM
Salesforce

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Requirements
  • A high school diploma or General Educational Development (GED) credential is required.
  • At least 3 years of direct outside sales experience are required.
  • Experience with sales forecasting, opportunity management, and customer planning is required.
  • Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue are required.
  • The ability to use a sales process to uncover customer objections and concerns and determine appropriate solutions is required.
Responsibilities
  • Produce positive sales growth for a specific geography or vertical market across an average portfolio of 30 to 35 current accounts.
  • Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform daily business activities.
  • Understand customer goals and remain alert and responsive to changing customer needs.
  • Demonstrate knowledge of market data and access resources to respond quickly to new developments in the customer's business.
  • Oversee managed-inventory support tasks to deepen customer understanding, increase contacts within the customer group, and improve sales results.
  • Provide solutions based on Grainger's value proposition to grow profitable sales.
  • Develop account-penetration strategies, including regular business reviews for essential customers, to maximize sales.
  • Travel to each customer within the aligned market at least once per month, or more frequently as needed.

W.W. Grainger supplies maintenance, repair, and operating (MRO) products to businesses, governments, and other organizations. Its two-part approach combines High-Touch Solutions, which offers a full catalog plus inventory management and technical support, with Endless Assortment online marketplaces (Zoro and MonotaRO) for a larger digital product selection. The company leverages a strong supply chain and e-commerce to stock and ship safety supplies, power tools, lighting, and other facility maintenance items. Its goal is to efficiently source and deliver a wide range of MRO products at scale, helping customers keep their facilities running.

Company Size

10,001+

Company Stage

IPO

Headquarters

Douglasville, Georgia

Founded

1927

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 sales rose 10.3% to $5.021 billion; guidance increased again in August.
  • Operating margin expanded to 16.1% as High-Touch and Endless Assortment both grew double digits.
  • Grainger expects September price increases to add about one percentage point to annual growth.

What critics are saying

  • Laurie Thomson is only interim CFO after Deidra Merriwether left September 4, 2026.
  • Q2 margins benefited from $43 million tariff refunds; that boost disappears next quarter.
  • AWM integration and commercial pilot execution face immediate pressure against Amazon Business and Fastenal.

What makes W.W. Grainger unique

  • Grainger’s dual model blends high-touch distribution with Zoro and MonotaRO e-commerce reach.
  • The August 26, 2026 AWM acquisition adds AI inventory tracking and predictive replenishment.
  • Its 550,000-square-foot Gresham, Oregon center deepens fast regional fulfillment and customer service.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Employee Discounts

Tuition Reimbursement

Student Loan Assistance

Parental Leave

Fertility Treatment Support

Wellness Program

Mental Health Support

Company News

MarketReview
Sep 5th, 2026
W.W. Grainger's Laurie Thomson takes over as interim CFO.

W.W. Grainger's Laurie Thomson takes over as interim CFO. Laurie R. Thomson becomes Grainger's interim CFO on September 5 after Deidra Merriwether's departure, while the company begins a search for a permanent finance chief. Published September 5, 2026 · 1:13 PM ET Laurie R. Thomson has taken over as interim chief financial officer of W.W. Grainger, Inc. effective September 5, succeeding Deidra C. Merriwether after her resignation became effective a day earlier. Thomson will also continue serving as Grainger's vice president and controller while the industrial distributor searches for a permanent CFO. The handoff puts a longtime Grainger finance executive in the top finance role at a point when the company is operating under a higher full-year outlook. Grainger raised its 2026 sales and earnings guidance in August after reporting double-digit second-quarter sales growth and a 19% increase in operating earnings. Grainger disclosed the succession in an SEC filing after Merriwether told the board on July 31 that she would leave to pursue another opportunity. The filing said her departure was not due to any disagreement involving Grainger's operations, financial statements, internal controls, policies or practices, or its independent auditors. Thomson moves from controller to the interim CFO role. Thomson, 53, has served as Grainger's vice president, controller and principal accounting officer since May 2021. Her history at the company reaches back much further: she was vice president of internal audit and finance continuous improvement from November 2019 through April 2021, vice president of internal audit from October 2016 through November 2019, senior director of finance from June 2011 through September 2016, and director of internal audit from February 2008 through June 2011. Before joining Grainger, Thomson worked as director of internal audit at CVS Health and as an audit manager at Arthur Andersen. The SEC filing identifies her as a certified public accountant. That background gives the interim appointment a strong accounting and controls component, rather than bringing in an outside executive during the transition. The board approved changes to Thomson's compensation alongside the appointment. Her base salary rises from $455,271 to $500,000, and she is scheduled to receive a one-time restricted stock unit award on October 1 with an approximate grant value of $750,000. The award is set to vest in three equal installments on October 1 of 2027, 2028 and 2029. Merriwether's resignation took effect September 4. Grainger said it would begin a search for its next CFO immediately, so Thomson's appointment is explicitly an interim arrangement rather than a permanent succession decision. The company has not identified a timetable for completing that search in the filing. The finance transition follows a stronger second quarter. The leadership change comes about a month after Grainger reported second-quarter sales of $5.021 billion, up 10.3% from $4.554 billion a year earlier. Operating earnings increased 19% to $807 million, while net earnings attributable to Grainger rose 18.3% to $570 million. Diluted earnings per share increased 20.5% to $12.01 from $9.97. Operating margin reached 16.1%, up 120 basis points from the prior-year quarter. Grainger said its second-quarter results included refunds tied to IEEPA tariffs on products it directly imported, which reduced cost of goods sold by $43 million. Gross profit margin increased to 39.5% from 38.5% a year earlier. The company's two reportable segments also posted higher sales. High-Touch Solutions North America sales increased 11.9%, or 11.7% on a daily, constant-currency basis. Endless Assortment sales rose 13.5%, and the company reported a 20.6% increase for that segment on a daily, organic constant-currency basis. Cash generation remained substantial in the quarter. Grainger produced $444 million of operating cash flow, invested $111 million in capital expenditures and reported free cash flow of $333 million. It also returned $341 million to shareholders through dividends and share repurchases. Following those results, Grainger raised its 2026 outlook. The company now expects net sales of $19.4 billion to $19.7 billion, compared with its previous range of $19.2 billion to $19.6 billion. Its adjusted diluted earnings-per-share forecast increased to $45.50 to $47.25 from $44.25 to $46.25, while its adjusted operating-margin range moved to 15.8% to 16.2%. Controller continuity matters during the CFO search. For Grainger, the interim structure keeps the controller function under the same executive who is stepping into the CFO post. Thomson's experience spans controllership, internal audit and broader finance roles, giving her direct familiarity with the company's reporting processes as the board works through the permanent search. The scope of the role is material. Grainger is a broad-line distributor of maintenance, repair and operating products and services, with operations primarily in North America and Japan. The company said it serves more than 4.6 million customers worldwide and reported $17.9 billion of revenue in 2025. Its two main reportable segments, High-Touch Solutions North America and Endless Assortment, use different distribution and e-commerce models across a large customer base. The CFO transition does not change the financial targets Grainger issued with its second-quarter results. The filing announcing Thomson's appointment did not revise guidance, describe any accounting issue or identify a disagreement tied to Merriwether's exit. Instead, it establishes the leadership arrangement that takes effect after Merriwether's departure and sets the terms under which Thomson will serve while a successor is sought. Thomson's one-time restricted stock unit award is scheduled for October 1, providing the next dated milestone disclosed in connection with the interim appointment. Beyond that, the board's search for a permanent CFO remains open, and Grainger has not announced a target date for naming Merriwether's permanent successor.

Yahoo Finance
Sep 4th, 2026
Grainger beats Q2 earnings by 6.47%, raises outlook on margin gains

W.W. Grainger reported second-quarter 2026 earnings of $12.01 per share, beating the Zacks Consensus Estimate of $11.28 by 6.47% and representing a 20.5% year-over-year increase. Quarterly sales rose 10.3% to $5.02 billion, surpassing the consensus estimate of $4.95 billion. The company's gross margin expanded 100 basis points to 39.5%, supported by improvement in both segments. Operating margin increased to 16.1% from 14.9% in the prior-year quarter. The High-Touch Solutions N.A. segment's daily sales grew 11.9% year over year, whilst the Endless Assortment segment's daily sales increased 13.5%. Cash flow from operating activities reached $1.18 billion in the first six months of 2026, up from $1.02 billion in the prior-year period. Despite the strong results, shares have remained flat over the past month.

Digital Commerce 360
Aug 28th, 2026
Grainger acquires AI job site tech firm AWM for $210M to boost inventory management

W.W. Grainger is acquiring Adroit Worldwide Media (AWM) for $210 million in cash. The deal will bring AWM's artificial intelligence, tracking and access control technology to Grainger's inventory management operations. Grainger expects the acquisition to bolster its High-Touch Solutions segment in North America. The company believes AWM's technology will lower costs for customers managing maintenance, repair and operation inventory, whilst improving product availability and freeing skilled labour for higher-value work. AWM, based in Aliso Viejo, California, offers tool tracking, custom shelving with monitoring features, product mapping, analytics and predictive inventory replenishment. The company had raised $36.34 million to date from investors including Impact Venture Capital and Mark IV Capital. Grainger reported total sales of $5.02 billion in Q2, up 10.3% year over year.

PR Newswire
Aug 26th, 2026
Grainger acquires technology assets from Adroit Worldwide Media.

Grainger acquires technology assets from Adroit Worldwide Media. Aug 26, 2026, 16:05 ET CHICAGO, Aug. 26, 2026 /PRNewswire/ - W.W. Grainger, Inc. (NYSE: GWW) announced today the acquisition of technology, intellectual property and talent assets from Adroit Worldwide Media (AWM), a leading technology solutions company, for $210 million in cash. The acquisition is expected to enhance the Company's inventory management capabilities within its High-Touch Solutions - North America segment by adding differentiated frictionless technology for industrial B2B distribution. This new technology is expected to help customers lower their total cost of managing MRO inventory, improve product availability, and free up skilled labor for higher-value work. The Company will begin integration immediately and will work to launch a commercial pilot of this new capability over the next several months. The acquisition is not expected to contribute materially to near-term results. About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working(R) by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. Safe Harbor Statement All statements in this communication, other than those relating to historical facts, are "forward-looking statements" under the federal securities laws. Forward-looking statements can generally be identified by their use of terms such as "anticipate," "estimate," "believe," "expect," "could," "forecast," "may," "intend," "plan," "predict," "project," "will," or "would," and similar terms and phrases, including references to assumptions. Grainger cannot guarantee that any forward-looking statement will be realized and achievement of future results is subject to risks and uncertainties, many of which are beyond Grainger's control, which could cause Grainger's results to differ materially from those that are presented. Forward-looking statements include, but are not limited to, statements about future strategic plans and future financial and operating results. Important factors that could cause actual results to differ materially from those presented or implied in the forward-looking statements include, without limitation: inflation, higher product costs or other expenses, including operational and administrative expenses; a major loss of customers; loss or disruption of sources of supply; changes in customer or product mix; increased competitive pricing pressures; changes in third-party practices regarding digital advertising; failure to enter into or sustain contractual arrangements on a satisfactory basis with group purchasing organizations; failure to develop, manage or implement new technology initiatives, acquisitions or business strategies including with respect to Grainger's eCommerce platforms and artificial intelligence; failure to adequately protect our intellectual property or successfully defend against infringement claims; fluctuations or declines in Grainger's gross profit margin; Grainger's responses to market pressures; the outcome of pending and future litigation or governmental or regulatory proceedings, including with respect to wage and hour, anti-bribery and corruption, environmental, regulations related to advertising, marketing and the internet, consumer protection, pricing (including disaster or emergency declaration pricing statutes), product liability, compliance or safety, trade and export compliance, general commercial disputes, or privacy and cybersecurity matters; investigations, inquiries, audits and changes in laws and regulations; failure to comply with laws, regulations and standards, including new or stricter environmental laws or regulations; government contract matters, including new or revised provisions relating to contract compliance or performance; the impact of any government shutdown; disruption or breaches of information technology or data security systems involving Grainger or third parties on which Grainger depends; general industry, economic, market or political conditions; general global economic conditions, including existing, new, or increased tariffs, trade issues and changes in trade policies, inflation, and interest rates; currency exchange rate fluctuations; market volatility, including price and trading volume volatility or price declines of Grainger's common stock; an incident that adversely impacts Grainger's reputation or brand; commodity price volatility; facilities disruptions or shutdowns; higher fuel costs or disruptions in transportation services; effects of outbreaks of pandemic disease or viral contagions, global conflicts, natural or human-induced disasters, extreme weather, and other catastrophes or conditions; effects of climate change; failure to execute on our corporate responsibility efforts; competition for, or failure to attract, retain, train, motivate and develop executives and key team members; loss of key members of management or key team members; loss of operational flexibility and potential for work stoppages or slowdowns if team members unionize or join a collective bargaining arrangement; changes in effective tax rates; changes in credit ratings or outlook; Grainger's incurrence of indebtedness or failure to comply with restrictions and obligations under its debt agreements and instruments and other factors that can be found in our filings with the Securities and Exchange Commission, including our most recent periodic reports filed on Form 10-K and Form 10-Q, which are available on our Investor Relations website. Forward-looking statements are given only as of the date of this communication and we disclaim any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law. SOURCE W.W. Grainger, Inc.

Built In
Aug 20th, 2026
Grainger opens Northwest Distribution Center in Oregon.

Grainger opens Northwest Distribution Center in Oregon. The facility in the Portland metropolitan area spans 550,000 square feet and will create 150 jobs. Published on Aug. 20, 2026 Photo: Grainger Grainger, a distributor of maintenance, repair and operating products and services, announced the opening of its Northwest Distribution Center in Gresham, Oregon. The company primarily operates in North America and Japan, serving more than 4.6 million businesses, government agencies and institutions. "The Northwest Distribution Center is an important addition to Grainger's supply chain network, enabling us to provide customers across the Pacific Northwest with faster, more efficient access to the products and services they need to keep operations running," Kristi Braverman, GVP of distribution operations at Grainger, said in a statement. "We're proud to invest in this community, create local employment opportunities and strengthen our ability to support businesses and institutions throughout the region." The new facility, spanning 550,000 square feet, will create 150 new jobs and enhance Grainger's distribution capabilities. Alongside growing its operational footprint, the distribution center will strengthen Grainger's North American supply chain network and further its ability to serve customers in the region.