Senior Sales Operations Analyst

Job Description

The Strategy & Analytics team within Sales & Account Management (SAM) is building the data-driven programs and technology to increase team efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products. We are a team of Technical Program Managers, Sales Operations, and Strategic Program Managers, and Analysts who work closely with Sales & AM stakeholders, as well as Marketing, Product, Finance, and Customer Success to lead programs around company-wide priorities.

As a Sales Operations Sr. Analyst, you will turn ambiguous problems into actionable solutions. You will identify opportunities, align across cross-functional stakeholders, pursue solutions while assessing trade-offs, and ensure the execution of programs to boost Square’s growth. Ideal team members have technical foundations, can manage stakeholders, can develop and drive program execution. You will report to the Sales Operations Lead.

You will: 

• Streamline Square’s Sales performance management processes (e.g., WBRs, QBRs, sales forecasting)

• Define and standardize key performance metrics to drive insights into sales performance across segments and geographies 

• Collect, analyze, and interpret sales data to identify trends, patterns, and insights

• Present findings and recommendations to Sales leadership, and partner with cross functional partners to drive resolution 

• Participate in core sales operations activities such as planning, segmentation, coverage model design, territory planning, resource allocation, etc

• Build relationships with sales leadership and cross functional partners 

Qualifications

You have: 

• 5+ years of experience in Sales Strategy, Operations, or Sales Finance at a technology company, or as a Management Consultant 

• Comfortable solving ambiguous problems

• Strong analytical and problem-solving skills

• Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations

• Experience with Salesforce, Excel, Looker (Data-visualization equivalent) and SQL