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Dolly Parton Children's Hospital

East Tennessee pediatric hospital care

Nurse Manager - RN, PICU

Full-Time
No salary listed
Mid
Bachelor's, Master's
Knoxville, TN, USA
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A Bachelor's degree in Nursing is required.
  • A Master's degree in Nursing is preferred.
  • TN or Compact Registered Nurse licensure is required.
  • Two to three years of pediatric nursing experience is required.
  • Management experience is required.
  • Demonstrated leadership ability and managerial competency, including communication, problem solving, issue resolution, motivation, and planning, organizing, and directing the activities of others.
  • Demonstrated clinical competence in the specific area of nursing practice.
  • Ability to perform heavy lifting, pushing, and pulling up to 50 pounds occasionally, 20–30 pounds frequently, and 10 pounds constantly, with potential exposure to moving objects up to 150 pounds during emergencies.
  • Ability to perform frequent bending, walking, sitting, squatting, reaching, and standing, along with keyboard or computer use and repetitive motions as required.
Responsibilities
  • Assist the Director in developing, implementing, and evaluating ongoing service programs that ensure quality nursing and patient care consistent with the hospital mission.
  • Monitor and maintain unit compliance with regulatory, accrediting, and hospital policies for patient services and environmental and personnel safety.
  • Monitor staff understanding of emergency, infection control, and universal precautions procedures using CQI reports, incident follow-ups, staff meeting minutes, and direct observation.
  • Identify actual or potential problems affecting the service and implement solutions with follow-through and communication.
  • Continuously improve service delivery in alignment with patient care beliefs and the department's shared management philosophy.
  • Collaborate with education and training to plan orientation for new personnel and unit-specific education or in-service training.
  • Maintain effective horizontal and vertical communication within the organization.
  • Ensure departmental operational excellence and delivery of quality services in accordance with applicable policies, procedures, and professional standards.
  • Ensure and promote patient safety practices related to National Patient Safety Goals, never events, and pediatric best practices.
  • Serve as the designated CBISA reporter, including reporting benefit activities, communicating benefit stories, calculating event details, entering information into Lyon Software, and completing monthly reports by the required fiscal-year deadline.
  • Serve as a resource and liaison to medical and hospital staff, students, patients, and families by providing consultation, education, technical, and informational services.
  • Meet with other nurse managers to resolve problems and plan staffing changes.
  • Develop collaborative working relationships with department heads, physicians, and support personnel serving the unit and patients.
  • Initiate communication to resolve problems and meet special needs, including employee communication, incident report, and patient survey follow-ups.
  • Use established communication mechanisms to provide information to administrative clinical coordinators covering the unit during off shifts.
  • Maintain unit-specific competency requirements and pursue professional development through classes, projects, and other resources.
  • Encourage staff development and growth, identify staff competency needs, and ensure compliance with unit-specific competencies.
  • Manage human resources to assure quality services and promote positive employee relations.
  • Foster mature professional relationships with fellow employees.
  • Manage departmental financial resources and ensure proper utilization.
  • Participate in the budget process by recommending a staffing plan and personnel mix for the unit.
  • Project and recommend capital equipment needs and provide supporting documentation and justification.
  • Interpret the budget for staff and enlist cooperation in cost containment.
Desired Qualifications
  • A Master's degree in Nursing.

About the company

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Dolly Parton Children's Hospital

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Dolly Parton Children's Hospital is the pediatric hospital within East Tennessee Children's Hospital. It provides emergency, inpatient, surgical, intensive, neonatal, diagnostic, and specialty care for infants, children, and adolescents. The hospital serves families across East Tennessee through pediatric clinical programs and the broader children's health network. Care teams include pediatric physicians, nurses, therapists, child-life specialists, technicians, and family-support professionals. Hospital operations are supported by laboratories, imaging, pharmacy, facilities, technology, patient access, and administration.

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