Alumni Outreach Coordinator

Description

About the Position:

Mountainside Treatment Center is seeking a motivated and compassionate Alumni Outreach Coordinator to join our dynamic and innovative Alumni team. In this role, you will have the opportunity to make a meaningful impact by helping individuals stay connected and supported throughout their recovery journey.

If you are passionate about building relationships, fostering community, and making a difference in the lives of others, we encourage you to apply. The Alumni Outreach Coordinator plays a vital role in maintaining consistent, supportive engagement with Mountainside clients and alumni, inspiring active participation in our alumni program. 

Schedule: 

Monday - Friday: 8:30 am - 5:00 pm

Your Role:

• Build rapport with Mountainside clients and alumni to maintain meaningful connections. 
• Collaborate with colleagues to plan events specifically to build engagement in our outpatient locations. 
• Responsible for promoting the alumni program to clients currently in treatment; running groups as needed.
• Travel to Mountainside’s outpatient locations to build rapport with program managers and to meet with clients to keep them informed about alumni programming. 
• Maintain contact with alumni through outreach calls, emails, and text messages.
• Write content for the Alumni Newsletter, Alumni APP, and social media posts. 
• Identify alumni in need of additional support or potential readmission.
• Help research and recruit podcast guests for the Mountainside podcast, Sober Spill.

What We’re Looking for:

• The ability to remain calm, empathetic and focused during emotionally charged conversations.
• Strong multi-tasking and organizational skills, with excellent attention to detail.
• A passion for helping people and connecting them to the services they require.
• Strong phone presence, with the ability to communicate clearly, compassionately, and confidently in difficult situations.
• Proficient writing and grammatical skills.
• Ability to work weekends and evenings, as well as flexible of a varying schedule.

Qualifications: 

• High School diploma or equivalency (required)
• Associate degree (preferred)
• 2 years of experience in the substance abuse field or treatment process (preferred)
• Basic computer and internet skills including competence in software applications such as Microsoft Office suite, use of internet (required)
• Experience with Twelve-Step, and/or Refuge Recovery programs, whether personal and professional (preferred)

Compensation:

The base rate of pay for this position is $25.00 to $30.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
• Travel reimbursement included for travel related to alumni events and job-related responsibilities. 

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.