Ajax Systems

European security systems maker, smart homes

Pre-Sales Engineer

Pre-Sales Solution EngineeringPosted on Nov 3

Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

At least 2 years of experience in a similar role within alarm, video surveillance, access control, or home automation fields.
Excellent working knowledge of intrusion, IP CCTV, and access control systems.
Experience installing or designing video surveillance, fire, intrusion, or other security systems.
Strong communication skills in English and Arabic.
Availability to travel for business.

Responsibilities

Conduct technical seminars, exhibitions, presentations, and webinars about the product for customers and company employees.
Introduce product roadmaps and new features to Ajax Systems distributors and installers.
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Promote and introduce product solutions according to customer needs, provide technical consultation, and support key clients.
Conduct market research and comparative analysis of competitors’ products.
Develop long-term relationships with key company partners.
Test product features, write technical documentation for new products or solutions, and collaborate with the rest of the team.
Support the sales team with follow-up from leads in the company portal.
Analyze customer needs in collaboration with the sales department.

Desired Qualifications

Public speaking experience.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.

We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, getting both recognition and inspiration for further developments.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Responsibilities:

Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
Market research and сomparative characteristics of products of the competitors.
Develop long-term relationships with key partners of the company.
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
Support sales team with follow from leads in our portal
Analyze customer needs in collaboration with the sales department.

Key Requirements:

2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
Excellent working knowledge of intrusion and IP CCTV and access control systems.
Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
Experience in public speaking (as an advantage).
Strong communication skills (English & Arabic)
Availability to travel for business.

We Offer:

Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
A zero-bullshit culture.

Join Ajax Systems!

About the Company

Ajax Systems

European security systems maker, smart homes

Ajax Systems designs and manufactures security systems for homes and businesses, focusing on products that integrate smart home capabilities. The company produces security hardware such as sensors and alarms that can work together as a system, usually managed through a centralized platform. Distinguishing factors include its European manufacturing base and specialization in security systems with smart home integration, catering to customers who want connected and remotely manageable protection. The goal is to provide reliable security solutions that combine traditional protection with smart, networked features for easier monitoring and control.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $11M
Headquarters: Kyiv, Ukraine
Founded: 2011

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