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Full-Time

Staff Software Engineer

B2B Growth

Confirmed live in the last 24 hours

Trustpilot

Trustpilot

1,001-5,000 employees

Online platform for consumer reviews

Data & Analytics
Consumer Software

Senior

London, UK

Hybrid role with options to work from the office or remotely in Denmark or the UK.

Category
Backend Engineering
Full-Stack Engineering
Software Engineering
Required Skills
AWS
Requirements
  • Several years of Fullstack Software Engineering experience
  • In-depth expertise with cloud services, such as AWS
  • Comprehensive knowledge of Agile Methodology
  • Experience delivering scalable systems that solve complex technical challenges
  • Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across diverse teams
  • Experience helping other engineers grow and develop their technical skills
  • A desire to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
  • A customer-centric and solution-oriented mindset with a bias to action
  • You enjoy cloud and SaaS platforms and enjoy leveraging the services it provides
  • The ability to easily communicate complex problems to a diverse group of stakeholders
  • Experience with CRMs and financial tools is a plus
Responsibilities
  • Own the delivery of major initiatives and balance delivery with sustainable engineering practices
  • You bring together the work of many teams and individuals into a cohesive, achievable plan that aligns with the goals and deadlines of the company
  • You use your expertise to improve Trustpilot’s capabilities in your domain
  • You devise, apply, and share novel and nuanced ways to ensure the quality, production readiness, and continued health of complex systems.
  • Manage and mitigate high-risk elements of initiatives, effectively communicate issues, risks, and dependencies with stakeholders
  • Collaborate with the engineering leadership to engage, develop, and retain talent
  • You actively share your knowledge and seek opportunities to teach others about your domain

Trustpilot connects consumers with businesses by providing an online platform for customer reviews. It allows users to share their experiences and opinions about various products and services, helping others make informed purchasing decisions. The platform is accessible to everyone worldwide, serving both individual consumers and businesses. Trustpilot operates on a free model for consumers, while businesses can subscribe to paid services that offer features like analytics and review management tools. This subscription model is the main source of revenue for Trustpilot. The company emphasizes transparency and trust, maintaining the integrity of its reviews through measures like its Transparency Report. Overall, Trustpilot aims to enhance consumer decision-making and assist businesses in improving their offerings based on customer feedback.

Company Stage

Series E

Total Funding

$199.9M

Headquarters

Copenhagen, Denmark

Founded

2007

Growth & Insights
Headcount

6 month growth

6%

1 year growth

12%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • Trustpilot's recent leadership hires from Adobe and Prosus Group signal a strong focus on strategic growth and revenue optimization.
  • The removal of 3.3 million fake reviews in 2023 underscores Trustpilot's dedication to maintaining the integrity and trustworthiness of its platform.
  • Partnerships with companies like Concept Management Ltd and VizyPay highlight Trustpilot's reputation as a trusted platform for genuine customer feedback.

What critics are saying

  • The competitive landscape with players like Yelp and Google Reviews could limit Trustpilot's market share and growth potential.
  • Maintaining the authenticity of reviews is an ongoing challenge that could impact user trust if not managed effectively.

What makes Trustpilot unique

  • Trustpilot's commitment to transparency, exemplified by its Transparency Report, sets it apart in the crowded review platform market.
  • The platform's global reach and open access for both consumers and businesses make it a versatile tool for a wide range of users.
  • Trustpilot's subscription services for businesses, offering advanced analytics and review management tools, provide added value beyond basic review functionalities.

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