EXL

Analyzes business data and runs outsourced operations

Transformation Solution Consultant

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Bachelor's or Master's degree in any stream.
Five to eight years of experience.
Green Belt certification is required.

Responsibilities

Lead Lean Six Sigma-led transformation programs.
Drive process optimization and operational excellence.
Identify and implement non-AI automation solutions.
Deliver productivity, quality, and cost improvement initiatives.
Manage client transformation roadmaps and governance.
Lead cross-functional process improvement teams.
Establish key performance indicator, reporting, and benefit-tracking frameworks.
Support digital transformation across UK property and casualty operations.

The Manager - Process Excellence & Digital Operations will lead transformation and continuous improvement initiatives across UK P&C Insurance operations, leveraging Lean Six Sigma methodologies, process re-engineering, and digital automation solutions. The role will be responsible for identifying operational improvement opportunities, eliminating process inefficiencies, driving standardization, and delivering measurable productivity, quality, and customer experience improvements. Working closely with client leadership and operational teams, the individual will define transformation roadmaps, execute improvement programs, and establish governance mechanisms to sustain business outcomes.

Bachelor's/Master's in any stream 5-8 years with must green belt certification

Lead Lean Six Sigma-led transformation programs.
Drive process optimization and operational excellence.
Identify and implement non-AI automation solutions.
Deliver productivity, quality, and cost improvement initiatives.
Manage client transformation roadmaps and governance.
Lead cross-functional process improvement teams.
Establish KPI, reporting, and benefit-tracking frameworks.
Support digital transformation across UK P&C operations.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

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