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Eversource Energy

Electricity and natural gas utility provider

Supervisor - Gas Field Operations, Gas Maintenance

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeNorwalk, CT, USA

About the Job

Requirements

  • Requires knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
  • Requires project and schedule management skills, including computerized work and materials management and scheduling tools.
  • Requires working knowledge of labor contracts.
  • Requires communication, interpersonal, conflict resolution, attention to detail, and teamwork skills.
  • Must be able to use PC desktop applications such as Microsoft Word and Excel.
  • Requires a Bachelor's degree in Engineering, Business Administration, a related discipline, or equivalent experience.
  • Requires five or more years of experience in Gas Distribution, Field Service design and/or installation, servicing customers, or utility operations.
  • Requires a valid Motor Vehicle Operator License.
  • Must be able to obtain and maintain required Operator Qualifications.
  • Must be able to wear Self Contained Breathing Apparatus (SCBA) and required personal protective equipment in accordance with applicable laws and regulations.
  • Must be available to work shifts, including weekends, and to participate in a rotating off-hour on-call assignment.
  • Must be available to travel between Massachusetts, Connecticut, and New Hampshire as necessary.
  • Must be available for emergency restoration assignments and long hours in response to outages or shift coverage requirements.

Responsibilities

  • Plans, organizes, and manages the Gas Maintenance and Construction field workload through accurate coordination and scheduling with others.
  • Exercises independent judgment in supervising and overseeing in-house crews and contractors engaged in operating, maintaining, and constructing the Eversource gas distribution system.
  • Communicates with customers and community officials about utility construction, operations, maintenance, and service delivery.
  • Serves as the on-scene supervisor for outages, responds to and classifies reported gas leaks, and ensures engineering and gas control procedures are followed.
  • Participates in the supervisory on-call rotation, assigning and directing the work of unionized internal crews.
  • Ensures personnel safety by taking preventive measures, conducting weekly safety meetings, and ensuring procedures, standards, rules, and laws are understood and followed.
  • Ensures internal and external crew work complies with company standards and work methods, and monitors workmanship and productivity.
  • Provides complete, accurate, and timely work packages for crews, including permits, Dig Safe authorization, drawings, and related instructions.
  • Monitors current and future workload to ensure district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
  • Ensures compliance with regulatory and company work rules and procedures.
  • Initiates and conducts investigations concerning disciplinary action when required, complies with the labor contract, and works to resolve initial grievances.
  • Participates in hiring panels involving recruitment.
  • Reviews and approves billing for accuracy and completeness in accordance with contract language.
  • Drives to job sites and customer premises to supervise work and review or discuss construction requirements.

Desired Qualifications

  • Supervisory experience is preferred.

About the Company

Eversource Energy

Electricity and natural gas utility provider

Delivers electricity and natural gas to about 4.3 million customers in Connecticut, Massachusetts, and New Hampshire under a regulated rate structure. Uses transmission and distribution networks to move energy, while also developing offshore wind and solar projects and running grid modernization and energy-efficiency programs. Stands out from competitors by combining large-scale regulated utility operations with active clean-energy development and a clear carbon-neutral by 2030 target. Its goal is to provide reliable, affordable energy, expand clean-generation capacity, and modernize the grid to achieve carbon neutrality by 2030.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Springfield, MA
Founded
1966

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