Data Center Facilities Manager
TikTok
Data Center Facilities Manager
TikTok
Short-form video platform with ads
Team Insight The DataCenter Service / Datacenter Cloud System (DCS) team sits within TikTok's global technology structure and supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, making sure they are scalable and are reliable. Responsibilities - Participate in the planning and construction of the CoLocation Data Center infrastructure project, track progress, facilitate communication, anticipate operational risks, be responsible for the testing, acceptance, and takeover of the infrastructure of the CoLocation Data center infrastructure project, and ensure the smooth delivery of the project. - Responsible for the operation of CoLocation Data center infrastructure, ensuring stability, exploring optimization, and improving data center management; - Own end-to-end change management for all high-risk datacenter maintenance activities to ensure uninterrupted facility operations - Responsible for data center operation moderation, event reporting, and fault tracking and handling, to enhance data center service capabilities; - Maintain collaborative partnerships with vendors, internal teams, and stakeholders to support seamless facility delivery - Conduct regular audits and performance reviews of CoLocation Data Center providers’ maintenance programs, collaborating to improve facility upkeep effectiveness - Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks. - Supervise construction teams during Data Hall fit-outs, including end-to-end coordination of IT services, power system deployment, and cooling infrastructure implementation. - This role requires availability outside of normal business hours to respond to communications and coordinate the management of critical, high-priority facility incidents that may impact business operations.
Minimum Qualifications - Diploma or professional certification in Electrical/Mechanical Engineering (or related facility engineering discipline), with 5+ years of datacenter facility operations experience - Proven experience implementing facility power redundancy designs (2N, N+1 distributed architectures) in production environments - Deep understanding of cooling redundancy strategies and concurrent maintainability requirements (N+1, N+2 designs) for uninterrupted operations - Hands-on experience maintaining critical datacenter mechanical/electrical systems: generators, chillers, cooling towers, air handling units, UPS, and electrical sub-distribution infrastructure - Strong communication skills with meticulous attention to detail for facility documentation and stakeholder coordination Preferred Qualifications - Ability to prioritize complex facility workstreams in fast-paced, ambiguous datacenter environments - Working knowledge of TIA-942 and ASHRAE standards for datacenter power/cooling capacity calculations - Experience managing vendor contracts, facility capital projects, or operational uptime programs - Strong risk assessment and decision-making capabilities to resolve critical facility uncertainties while maintaining business continuity
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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