Creative Chaos

Builds MVPs for startups and enterprises

Head of Product - Fintech

Product ManagementConfirmed live in the last 24 hours

Full-timeKarachi, Karachi City, Sindh, PakistanNo salary listed

About the Job

Requirements

A strong technical background, demonstrated by a Computer Science degree or equivalent experience, and the ability to engage in architectural and integration-level discussions.
At least 8 years of experience in product, delivery, or solutions roles, with a proven track record of client-facing leadership.
At least 3 years of experience in fintech, payments, or telco-focused companies.
Experience in wallets, airtime/value-added services systems, top-up distribution, and/or transit payment infrastructure.
Experience managing complex client engagements, including discovery, product design, delivery, and support.
Commercial acumen, including understanding product profit and loss, pricing, go-to-market, and monetization mechanics.
Experience building or integrating digital wallets.
Experience building or integrating offline-first payment solutions.
Experience building or integrating contactless near-field communication or EMV-based systems.
Prior leadership experience at a high-growth startup or in emerging markets.
Ability to lead conversations involving multiple stakeholders.
Ability to communicate effectively with clients, developers, and partners.
An ownership mindset focused on outcomes.

Responsibilities

Lead the full lifecycle of product development for mass transit tap-and-pay systems using contactless, near-field communication, QR, and card acquiring.
Lead the full lifecycle of product development for telco credit top-up and airtime distribution systems that are multi-operator, agent-based, and real-time.
Lead the full lifecycle of product development for digital wallet and payment integration systems involving API orchestration, reconciliation, and compliance.
Define and evolve product vision, roadmap, and key performance indicators.
Translate market and client needs into technical specifications and execution plans.
Work with engineering and design teams to ship robust, scalable, user-friendly products.
Act as product partner to key clients, including telecommunications companies, banks, and transit authorities.
Lead requirements gathering, solutioning, and implementation oversight with enterprise clients.
Manage client engagement from onboarding through live operations.
Collaborate with sales to design client proposals and commercial packages.
Align product development with revenue, retention, and market expansion goals.
Own the product-technical interface by working with engineering leads on architecture trade-offs, scalability, API orchestration, and the backend/platform roadmap.
Participate in design reviews, sprint planning, and quality assurance cycles for mission-critical components.
Understand protocols across telecommunications APIs, payment rails (EMV and ISO 8583), SIM/USSD channels, and digital identity layers.

Head of Product - Fintech

Creative Chaos · Karachi, Pakistan (Hybrid) · — · Posted 2025-10-28

Workplace: hybrid

Department: All Published Jobs

Description

Job Summary: Creative Chaos is actively seeking Head of Product for a leadership role combining product strategy, technical execution, and client engagement. This is not a purely technical role. You’ll be equally focused on business and stakeholder success(understanding client needs, driving implementations, enabling revenue) and internal product leadership (shaping roadmaps, managing engineering alignment).

Job Responsibilities:

Product Strategy & Execution

Lead the full lifecycle of product development for:
Mass Transit Tap-and-Pay systems (contactless, NFC, QR, card acquiring)
Telco Credit Top-Up / Airtime Distribution systems (multi-operator, agent-based, real-time)
Digital Wallet and Payment Integration (API orchestration, reconciliation, compliance)
Define and evolve product vision, roadmap, and KPIs.
Translate market and client needs into clear technical specifications and execution plans.
Work closely with engineering and design to ship robust, scalable, user-friendly products.

Client Engagement & Business Alignment

Act as product partner to key clients — telcos, banks, transit authorities.
Lead the requirements gathering, solutioning, and implementation oversight with enterprise clients.
Serve as Engagement Manager: from onboarding through live operations.
Collaborate with sales to design client proposals and commercial packages.
Ensure product development aligns tightly with revenue, retention, and market expansion goals.

Technical Depth

Own the product-technical interface — work closely with engineering leads on architecture trade-offs, scalability, API orchestration, and backend/platform roadmap.
Participate in design reviews, sprint planning, and QA cycles for mission-critical components.
Understand protocols across telco APIs, payment rails (EMV, ISO8583), SIM/USSD channels, and digital identity layers.

Requirements

Strong technical background (CS degree or equivalent experience); able to engage in architectural and integration-level discussions.
8+ years in product, delivery, or solutions roles with a proven track record of client-facing leadership.
At least 3 years in fintech, payments, or telco-focused companies.
Experience in wallets, airtime/VAS systems, top-up distribution, and/or transit payment infrastructure.
Demonstrated ability to manage complex client engagements — including discovery, product design, delivery, and support.
Strong commercial acumen — understands product P&L, pricing, GTM, and monetization mechanics.
Experience building or integrating:
Digital Wallets
Offline-first payment solutions
Contactless NFC or EMV-based systems
Prior leadership experience at a high-growth startup or in emerging markets

Key Traits

Polymath: blends product thinking, technical acumen, and business strategy.
Executive presence with the ability to lead multi-stakeholder conversations.
High agency, resourceful, and thrives in fast-moving environments.
Exceptional communication — equally effective with clients, devs, and partners.
Ownership mindset with a focus on outcomes over optics.

Apply

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About the Company

Creative Chaos

Builds MVPs for startups and enterprises

Creative Chaos is an integrated technology innovation firm that builds MVPs for startups and Fortune 500 companies, focusing on web applications, mobile apps, and IoT. It uses an MVP Development Framework and a delivery-driven team to turn ideas into testable products quickly. The company operates globally with a network of offices and 300+ full-time associates, delivering full life-cycle technology implementations across multiple industries. Unlike many firms, its differentiation comes from its emphasis on grit, delivery excellence, and a proven MVP process that supports agile development. Its goal is to help startups and enterprises bring their ideas to life by turning concepts into validated, market-ready MVPs through rapid, iterative development.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Everett, Massachusetts
Founded: 2000

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