Windows Systems Administrator
L3
Updated on 2/23/2024
Global Relay

1,001-5,000 employees

Cloud-based communication solutions for regulated industries
Company Overview
Global Relay stands out as a leading provider of compliant, cloud-based electronic communication solutions, servicing over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's integrated compliance solutions, including intelligent archiving, superior data connectors, and proactive surveillance, enable regulated organizations to meet collaboration, privacy, and security requirements. With a focus on the global financial sector and other highly regulated industries, Global Relay offers tailored solutions for compliant communications, demonstrating its industry leadership and technical prowess.
Data & Analytics
Government & Public Sector
Energy
AI & Machine Learning
Financial Services

Company Stage

N/A

Total Funding

N/A

Founded

1999

Headquarters

Vancouver, Canada

Growth & Insights
Headcount

6 month growth

6%

1 year growth

21%

2 year growth

54%
Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
CategoriesNew
IT & Security
Requirements
  • Minimum 5 years of direct experience with Exchange and at least 10 years of overall experience in IT administration and advanced computer support
  • Extensive knowledge of Microsoft Exchange including experience with mailbox server failover and cluster management
  • Extensive knowledge of Windows server, Active Directory, DNS, DHCP, DFS, DFS-R, File and Print Services, and GPO validation, management, and implementation
  • Experience with troubleshooting & resolving complex technical problems, writes reports and creates documentation processes and procedures
  • Microsoft MCSA, A+, or MTA certification would be considered an asset
Responsibilities
  • Administer corporate Active Directory and Microsoft Exchange environments, act as a SME for other internal and client facing AD & Exchange deployments
  • Develop, implement, and manage desktop management policies related to securing desktops, applying group policies, and deploying software
  • Update documentation, write new procedures, and detail Exchange and Active Directory configurations
  • Deliver timely and high quality incident resolution and post-incident analysis focusing on root cause, prevention, and knowledge transfer
  • Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments
  • Respond in a timely manner to Support and Operations cases related to Exchange, AD or other Windows Server issues
  • Ensure all Windows systems operate with a high service availability
  • Ensure that the corporate services adhere to our Business Continuity and Disaster Recovery Programs
Desired Qualifications
  • Knowledge of IP phone systems would be considered an asset