Davies North America

Global insurance professional services and tech

Lead Associate - Product Owner

Product ManagementUpdated on Nov 13

Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

Proven experience as a Lead Associate - Product Owner or in a similar role in an Agile environment.
Strong understanding of Agile Scrum methodologies and product management principles.
Ability to deconstruct problems and translate them into user stories and requirements.
Background or exposure to technical environments such as .NET, Python, Java, or cloud platforms.
Experience with cloud services such as Azure or AWS.
Strong client focus and a track record of delivering solutions that meet user needs.
A data-driven approach to decision-making and feature prioritisation.
Experience with user-centred design, UI/UX concepts, and prototype collaboration.
Ability to work independently.

Responsibilities

Own and manage the product backlog, ensuring alignment with client needs and business priorities.
Translate business objectives into clear, actionable delivery items for the Scrum team.
Ensure product vision and goals are understood across teams and stakeholders.
Contribute to product planning and lifecycle activities alongside senior leaders.
Create, refine, and prioritise user stories, features, and epics.
Develop acceptance criteria using the Given-When-Then Gherkin format.
Ensure backlog transparency, clarity, and readiness for development.
Work with design and engineering teams to support UI/UX wireframes and prototype development.
Build an understanding of client roles, needs, and pain points.
Facilitate requirement gathering and translate insights into product deliverables.
Act as the client advocate within the Scrum team, ensuring solutions meet expectations.
Support benefits realisation by tracking outcomes and validating delivered value.
Participate in Agile ceremonies, including sprint planning, reviews, stand-ups, and retrospectives.
Work with engineers, designers, and architects to ensure shared understanding of priorities.
Promote a user-centred mindset and champion software development best practices.
Support the team in breaking down complex problems into actionable increments.
Monitor product performance and use data-driven insights to guide improvements.
Identify opportunities to optimise delivery processes and enhance product quality.
Collaborate with technical leaders to support modern engineering practices and technology use.
Support the ongoing evolution and optimisation of digital products across the portfolio.
Influence end-to-end product discovery, refinement, and delivery cycles; client-facing and internal workflows; user-story creation, acceptance criteria, and technical requirement clarity; collaborative work with engineering leads, architects, designers, and business stakeholders; and product performance tracking, optimisation, and continuous improvement.
Engage with internal stakeholders, including Agile Coach and Senior Leadership, Product Delivery teams, Engineering, Architecture and Technical Leads, UX/UI designers, Operational Leaders and Client-facing teams, and Data, Cyber, and Cloud teams.
Engage with clients and end users, technology and integration partners, cloud service providers, and industry experts, advisors, and innovation partners.
Align backlog priorities with business and client objectives and contribute to the wider technology vision.
Deliver high-quality user stories that drive timely delivery and value.
Collaborate with engineering, design, and leadership teams and contribute to Agile ceremonies and team performance.
Support improved user outcomes, product adoption, and operational improvements, and measure and communicate delivered value.

Desired Qualifications

Experience working with engineering teams on software development best practices.
Exposure to workflow or case management systems.
Understanding of DevOps, integration patterns, and cloud-native technologies.
Experience supporting product delivery across multiple business units or regions.

The Lead Associate - Product Owner is responsible for maximising the value delivered by the Agile Scrum team through effective backlog ownership, client engagement, and product delivery. You will act as the voice of the client, translating business needs into clear, actionable user stories and ensuring delivery aligns with strategic objectives.

This role plays a key part in shaping product outcomes within the UK&I IT department, supporting high‑quality, user‑centred digital products that meet client expectations, drive operational efficiency, and contribute to Davies’ long‑term technology strategy.

Product Strategy and Alignment

Own and manage the product backlog, ensuring alignment with client needs and business priorities.
Translate business objectives into clear, actionable delivery items for the Scrum team.
Ensure product vision and goals are well understood across teams and stakeholders.
Contribute to product planning and lifecycle activities alongside senior leaders.

Backlog and Requirements Management

Create, refine, and prioritise user stories, features, and epics.
Develop acceptance criteria using the Given‑When‑Then Gherkin format.
Ensure backlog transparency, clarity, and readiness for development.
Work with design and engineering teams to support UI/UX wireframes and prototype development.

Client Engagement and Insight

Build a deep understanding of client roles, needs, and pain points.
Facilitate requirement gathering and translate insights into product deliverables.
Act as the client advocate within the Scrum team, ensuring solutions meet expectations.
Support benefits realisation by tracking outcomes and validating delivered value.

Agile Delivery and Team Collaboration

Actively participate in Agile ceremonies: sprint planning, reviews, stand‑ups, and retrospectives.
Work closely with engineers, designers, and architects to ensure shared understanding of priorities.
Promote a user‑centred mindset and champion best practices in software development.
Support the team in breaking down complex problems into actionable increments.

Continuous Improvement and Team Performance

Monitor product performance and use data‑driven insights to guide improvements.
Identify opportunities to optimise delivery processes and enhance product quality.
Collaborate with technical leaders to ensure modern engineering practices and technology use.
Support the ongoing evolution and optimisation of digital products across the portfolio.

Scope of Influence/Portfolio Coverage

The Lead Associate - Product Owner will influence:

End‑to‑end product discovery, refinement, and delivery cycles.
Client‑facing and internal workflows supported by the assigned product area.
User story creation, acceptance criteria, and technical requirement clarity.
Collaborative work with engineering leads, architects, designers, and business stakeholders.
Product performance tracking, optimisation, and continuous improvement activities.

Key relationships

Internal

Agile Coach and Senior Leadership
Product Delivery teams
Engineering, Architecture & Technical Leads
UX/UI designers
Operational Leaders and Client‑facing teams
Data, Cyber, and Cloud teams

External

Clients and end users
Technology and integration partners
Cloud service providers (Azure, AWS)
Industry experts, advisors, and innovation partners

Mandatory:

Total experience we are looking for in years,
Relevant experience we are looking for in years
Min. education needed (In India colleague degree for under grad. is 3 yrs and Masters is 2 yrs. Bachelor in Technology is 4 yrs, Masters is 2 yrs. MBA, CA not included in the shared details)

Desirable

Experience working with engineering teams on software development best practices.
Exposure to workflow or case management systems.
Understanding of DevOps, integration patterns, and cloud‑native technologies.
Experience supporting product delivery across multiple business units or regions.

Required Attributes

Collaborative, open, and able to work confidently with both technical and non‑technical teams.
Outcome‑focused and driven by delivering value to clients and the business.
Structured thinker with strong analytical and problem‑solving skills.
Excellent communicator, able to simplify complex requirements for diverse audiences.
Innovative mindset with a passion for modern technology and continuous learning.

Essential

Proven experience as a Lead Associate - Product Owner or similar role in an Agile environment.
Strong understanding of Agile Scrum methodologies and product management principles.
Ability to deconstruct problems and translate them into user stories and requirements.
Background or exposure to technical environments (e.g., .Net, Python, Java, cloud platforms).
Experience with cloud services such as Azure or AWS.
Excellent communication skills with the ability to engage stakeholders at all levels.
Strong client focus with a track record of delivering solutions that meet user needs.
Data‑driven approach to decision‑making and feature prioritisation.
Experience with user‑centred design, UI/UX concepts, and prototype collaboration.
Self‑starter with strong work ethic and ability to work independently.

Success measures

Strategic Alignment

Clear alignment of backlog priorities to business and client objectives.
Demonstrated contribution to the wider Davies technology vision.

Product Delivery

High‑quality user stories driving meaningful, timely delivery.
Strong stakeholder satisfaction and effective value delivery.

Team Collaboration

Positive collaboration with engineering, design, and leadership teams.
Active contribution to Agile ceremonies and team performance.

Client & Business Impact

Evidence of improved user outcomes, product adoption, and operational improvements.
Effective measurement and communication of delivered value.

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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