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Full-Time

Sales Engineer

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

AI & Machine Learning
Enterprise Software

Compensation Overview

$78.2k - $96.6kAnnually

+ Bonus + Equity + Benefits

Junior

Vancouver, BC, Canada

Category
Sales Engineering
Sales & Solution Engineering
Required Skills
Python
Sales
JavaScript
Requirements
  • 1-2 years customer-facing experience working as either as Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant or similar roles.
  • A technical curiosity and an excitement about delivering a technology solution that makes work better.
  • Dabbles in scripting languages such as Javascript and Python.
Responsibilities
  • Perform 2-3 product demonstrations per day.
  • Deliver high touch proof of concepts.
  • Learn the many technical tools the Sales Engineering team uses to test network environments.
  • Complete a Sales Engineering Demo Certification.
  • Partner with the SMB Sales team throughout the entire sales process.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. Clients pay a subscription fee to access the platform, which serves businesses of all sizes. Dialpad stands out from competitors by quickly releasing new features and forming partnerships, such as with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes.

Company Stage

Series F

Total Funding

$455M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

7%

1 year growth

12%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition by G2 in multiple categories underscores Dialpad's leadership and reliability in the AI-powered communication space.
  • The company's robust partner ecosystem and significant year-over-year growth in new logo channel bookings highlight its strong market position and growth potential.
  • Dialpad's community impact programs, like The Huddle Lab, demonstrate a commitment to social responsibility and community engagement.

What critics are saying

  • The highly competitive VoIP and AI markets require Dialpad to continuously innovate to maintain its edge.
  • Dependence on strategic partnerships means that any disruption in these relationships could impact Dialpad's market reach and growth.

What makes Dialpad unique

  • Dialpad's AI-powered platform offers real-time transcription, sentiment analysis, and live coaching, setting it apart from traditional communication tools.
  • The company's continuous product innovation and rapid feature releases provide a competitive edge in the fast-evolving AI market.
  • Dialpad's strong focus on strategic partnerships, such as with Google Cloud and T-Mobile, enhances its market reach and credibility.