Workplace & People Experience Manager
poolside
Workplace & People Experience Manager
poolside
Develops AI tools for software development
Location: London or Lisbon · Full-time · Flexible – not in the office every day
In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers.
Poolside exists to be this company: to build a world where AI will be the engine behind economically valuable work and scientific progress. We believe the fastest way to reach AGI lies in accelerating software development itself, by reshaping the developer experience with agentic systems, coding assistants, and the frontier models that power them. We deploy these systems directly into the development environments of security-conscious enterprises.
We were founded in the US and have our home there, but our team is distributed across Europe and North America. We get our fix of in-person collaboration together each month for a week, usually in London and sometimes in other countries. We also do longer off-sites once a year.
Our team is a multidisciplinary blend of research, engineering, and business experts. What unites us is our deep care for what we build together. We’re in a race that requires hard work, intellectual curiosity, and obsession; to balance this intensity, we’ve assembled a team of low ego and kind-hearted individuals who have built the special culture Poolside has. By building collaboratively and with intention, we create a compounding effect that moves the entire company forward towards our mission: reaching AGI through intelligence systems built for software development.
Poolside is a fully remote company. Once a month, the whole team meets in person for a week, usually in London and sometimes elsewhere. Between those weeks there's still a lot going on in our office: events, vendor visits, deliveries and the everyday things that keep a space running. That's why we need someone on the ground.
Unlike most workplace roles, this one doesn't mean being in the office every day. You'll come in when it matters and work remotely the rest of the time, like everyone else at Poolside.
The role brings together two things: how Poolside works together in person, and how it feels to work here. You'll own our office, travel and on-sites. Working closely with our People leader, you'll also shape the culture, engagement and growth experiences that help our team thrive as we scale. You'll work with the whole company, from engineers to leadership, as well as external partners. To do that well you need a strong service mindset.
Workplace & operations
Run day-to-day workplace operations: facilities, vendors, supplies, fruit and food deliveries, maintenance, and health & safety
Own and improve travel management: work closely with Finance and the wider company to make business travel smooth, cost-conscious and well supported
Own the logistics for our monthly on-sites: venues, accommodation, travel, catering and agendas, whether in London or abroad, so every on-site week runs smoothly
Manage relationships with the landlord, building management and external vendors, along with office budgets and contracts
Support onboarding and offboarding on the workplace side: access and equipment handover with IT
People experience
Bring our culture to life: create and look after the rituals, traditions and moments that make Poolside feel like Poolside, even as a remote team
Design and run engagement programs together with our People leader, from pulse checks and recognition to acting on what we hear
Design team on-sites and leadership sessions with our People leader and leadership team: formats, agendas and experiences that bring people together with purpose
Help build our development and growth fabric: learning sessions, workshops, mentoring and other programs that help people grow at Poolside
Shape the employee journey, from a memorable first day to milestones along the way
Plan and deliver team events and in-person moments that build connection
Across everything
Build the processes we don't have yet: spot what's missing, set it up, and keep improving it as we grow
Must-haves
Hands-on experience across workplace, event management and people experience
Experience at a scaling company: you know how things change, and what breaks, as a team grows from 30 to 100, 200 and 300 people
An exceptional service mindset. You enjoy making things easy for other people and you take pride in the details.
Comfort working where processes don't exist yet, plus the drive to build and improve them
Excellent written and spoken English
You'll also bring
Knowledge of UK health & safety requirements (nice to have for Lisbon-based candidates)
A warm, approachable manner and great communication skills with internal teams and external stakeholders
Strong organisation, and calm when juggling competing priorities
Experience managing vendors and budgets
You've managed an office move or expansion
You've used workplace tools such as visitor management, desk booking or travel booking platforms
You've organised international events or offsites
Intro call
Take-home assignment
Panel interview
People call
Final call
Fully remote work & flexible hours
37 days/year of vacation & holidays
Health insurance allowance for you & dependents
16 weeks of flexible, full-pay parental leave
Well-being, always-be-learning & home office allowances
Company-provided equipment
Frequent team get togethers
Diverse & inclusive people-first culture
Poolside.ai builds AI-powered tools to help with software development. Its products assist coding and software design for developers, with the long-term aim of enabling anyone, even those without technical skills, to build software through AI-guided, human-assisted interactions. The tools work by providing AI that can understand problems, reason about solutions, and plan development steps, delivered via a subscription model that gives customers access to the software and services (with potential for licensing the technology to others). The company differentiates itself by pursuing democratization of software creation—making AI-assisted coding and design accessible to a broader audience—and by combining automated AI capabilities with human guidance. Its goal is to make software development faster and cheaper, expand AI-driven creation into other fields, and scale its capabilities through ongoing iterations and licensing opportunities.
Explore more opportunities at poolside