Director Project Management

Job Description

People Leadership & Team Development

• Provide formal supervision, coaching, and day‑to‑day leadership to project management staff.
• Oversee recruitment, hiring, onboarding, and workforce planning for the team.
• Conduct performance evaluations, set development goals, and create growth pathways for staff.
• Establish team schedules, assign work, and ensure cross‑training across capabilities.
• Mentor team members and foster a culture of collaboration, accountability, and continuous improvement.

Project Delivery & Operational Excellence

• Lead all phases of project delivery for major and high-profile real estate clients, including procurement, contracting, planning, execution, and closeout.
• Ensure processes related to contract procurement, negotiation, execution, and administration are accurate, timely, and compliant with organizational standards.
• Direct complex project reviews and ensure delivery teams meet quality, cost, schedule, and risk targets.
• Identify project risks early and lead the development of mitigation strategies and contingency plans.
• Elevate delivery methodologies by introducing new techniques, processes, and best practices.

Business Strategy, Growth & Client Leadership

• Strengthen existing client relationships and support business development initiatives to grow new opportunities.
• Serve as a trusted advisor to senior client stakeholders, providing strategic guidance and industry expertise.
• Negotiate with senior executives and external partners to achieve outcomes aligned with client and organizational objectives.
• Represent Turner & Townsend’s values, brand, and capabilities in the market.

Financial & Commercial Accountability

• Maintain full responsibility for the financial performance of market, program, and client accounts.
• Lead financial planning, budgeting, and forecasting for assigned portfolios.
• Monitor profitability, utilization, margins, and commercial risk across multiple projects.
• Drive operational efficiencies and ensure strong commercial governance across all engagements.

Innovation, Governance & Leadership Influence

• Apply deep multidisciplinary knowledge and commercial awareness to improve practice areas and influence organizational standards.
• Conceptualize and implement new methods, processes, and frameworks across the business.
• Resolve highly complex or unique business challenges through advanced critical thinking and innovative problem‑solving.
• Serve as a role model for ethical conduct, integrity, and client‑first service.

Qualifications

• Bachelor's Degree preferred with 12-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and/or CCM designation(s) preferred.
• In-depth knowledge of financial terms and principles and the ability to analyze the most complex business/financial data and develop innovative solutions.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to exchange sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an unrivaled inquisitive mindset.

Additional Information

What's in it for you... 

• 100% covered health and dental benefits for you and your dependents (including paramedical services) 

• Health spending account, to top up expenses not covered in the benefits program 

• RRSP option with company matching 

• Annual learning and development budget 

• Access to a range of online learning tools, and support for career development and growth 

• Coverage of one professional membership or license fee per year, if directly related to your role

• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days   

• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.  

At Turner & Townsend, we wholeheartedly adopt diversity. This dedication extends to our team, clients, and communities. We are an equal opportunity employer and encourage applications from individuals regardless of their race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other legally protected grounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. Turner & Townsend is dedicated to encouraging a safe, healthy, and accessible environment. We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. 

Please find out more about us at www.turnerandtownsend.com/ 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.