Associate Director - P&O Ops

Job Description Summary

To manage the P&O Services within a complex organization or multi-country organization or lead a specific service area/ process.

Job Description

To manage the P&O Services within a complex organization or multi-country organization or lead a specific service area/ process.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Contribute to the development of a country/regional P&O Services strategy.
• Implement and adapt regional P&O Services agenda, aligned with the global P&O strategy in country organization and drive continuous improvement to meet business/customer needs.
• Provide counsel and strategic recommendations on the design and implementation of P&O Services.
• Manage the efficient implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT, as required -Manage the provision of P&O Services to the organization, based on expectations set with Unit P&O / others as relevant and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood.
• Manage the budget/resource allocation for the area of responsibility.
• Analyze and identify potential design improvements (in cooperation with P&O), providing change management support and appropriate communications for the implementation of new services and processes.
• Conduct periodic cost and efficiency analyses to support productivity objectives, monitor, initiate additional activities if required -Manage the performance and talent development of direct reports and contribute to talent development of indirect reports -Manage various P&O Services projects.
• Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

What you’ll bring to the role:

Essential Requirements:

• Feedback from internal partners and client groups -Ensure the overall performance of the assigned P&O Service Team to achieve SLAs
• Functional Breadth.
• Cross Cultural Experience.
• Project Management.
• Representing the organization.

You’ll receive: 

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well. 

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more, so that everyone can achieve the basic human right of access to good healthcare.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably. 

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 

Join us, help us make healthcare fairer and faster. 

Skills Desired

Curiosity, Employee Relationship Management (Erm), Hr Administration, HRIS (Human Resource Management System), Hr Operations (Hr Ops), Hr Policies, HR Service Delivery, Human Resource Management System, Human Resources (HR), Labour Law, Life Insurance, Organizational Development (OD), Payroll, Resource Allocation, Sdm, Service Delivery Framework, Strategic Human Resources Leadership, Talent Development, Talent Management