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Toll Brothers

Builds luxury homes and master-planned communities

Associate Sales Consultant

Real Estate SalesConfirmed live in the last 24 hours
Full-timeMissouri City, TX, USANo salary listed

About the Job

Requirements

  • A real estate license is required in some states.
  • Weekend availability is required.
  • The employee must maintain a full-time, five-day work week.
  • The candidate must be a self-starter motivated to learn through mentorship.
  • The candidate should understand customer service and create win-win solutions.
  • The candidate should be interested in developing selling techniques to generate leads and gain customer commitment.
  • The candidate must be able to collaborate with Online Sales and Construction partners across multiple departments.
  • The candidate should develop the ability to negotiate by exploring alternatives, influencing and persuading the other party to achieve acceptance and commitment.
  • The candidate must use appropriate grammar in spoken and written communication, organize ideas clearly, and articulate ideas concisely.
  • The candidate must be willing to be mentored and take on additional responsibilities outside the scope of the job duties.

Responsibilities

  • Assist in achieving all community sales goals, including generating traffic, securing sales agreements, achieving customer satisfaction, and serving as a point of contact from the customer's first visit through move-in.
  • Maintain the online presence for the assigned community with updated information on Tollbrothers.com, MLS, and related platforms.
  • Support the Online and Onsite Sales teams in driving internet lead conversion.
  • Build and leverage relationships with real estate agents.
  • Conduct regular prospecting and appointment-setting activities.
  • Coordinate with the marketing team to plan traffic-generating activities.
  • Learn to manage the supply of quick-delivery homes in the community.
  • Complete competitive analysis of products, features, neighborhoods, and amenities.
  • Monitor community and model-home appearance to achieve White Glove Checklist standards.
  • Demonstrate model homes, community and floorplan features, and homesites to customers.
  • Use Salesforce, Pivotal, Microsoft Office applications, E1, and other core applications to complete business needs and update customer information.
  • Assist in preparing and presenting paperwork, including real-estate-related documents, to customers purchasing a new Toll Brothers home.
  • Attend and participate in all sales meetings.
  • Provide an exceptional experience to customers visiting the sales center by building relationships and learning about their needs.
  • Partner with the design studio team to meet business objectives and enhance the customer experience.
  • Assist in facilitating the mortgage process with TBI Mortgage, including ensuring the buyer submits an application and receives a commitment letter, tracking loan progress, providing documentation, and creating and providing comparable sales to the lender's appraiser.
  • Assist with facilitating weekly communication processes with post-sale customers.
  • Deliver the Tiffany closing gift to the homeowner's new home.

Desired Qualifications

  • A Bachelor's degree is preferred.
  • At least 1 year of sales and/or customer service experience is preferred.

About the Company

Toll Brothers

Builds luxury homes and master-planned communities

Toll Brothers builds luxury homes across 60+ markets in 24 states, with in-house architectural, engineering, mortgage, title, land development, smart-home technology, landscaping, and manufacturing operations. Buyers get a turn-key experience by choosing designs and communities (including master-planned and golf-course developments) while Toll Brothers handles construction, financing, title, and post-purchase services. The company differentiates itself through owning a full value chain and large scale in the luxury segment, which supports tighter quality control and a premium product. Its goal is to deliver high-quality luxury homes in desirable markets and develop attractive communities for a range of buyers with end-to-end services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Upper Dublin Township, Pennsylvania
Founded
1967

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