Full-Time

Inside Sales Representative

Retention

Posted on 5/29/2024

Aura

Aura

501-1,000 employees

AI-powered digital safety and protection suite

AI & Machine Learning
Consumer Goods
Cybersecurity
Data & Analytics

Entry

Remote in USA

Required Skills
Sales
Communications
Requirements
  • 1-2 years of sales/retention experience
  • Strong business acumen
  • Self-motivated
  • Team player
  • Excellent communication skills
Responsibilities
  • Take inbound customer cancellation calls and retain them as an Aura customer
  • Make daily outbound calls to existing Aura customers with failed subscription payments
  • Ensure high customer satisfaction through proactive support
  • Consult with customers on best practices for online protection
  • Identify retention and upsell opportunities

Aura provides a comprehensive AI-powered digital safety solution that integrates a range of services including financial fraud protection, identity theft protection, parental controls, and VPN services. This ensures an all-in-one approach to a safer internet experience, trusted by millions. The company’s commitment to proactively protecting diverse aspects of digital lives, from assets to identities, makes it an excellent place to work, particularly for those interested in cutting-edge technology and a mission-driven approach to internet safety.

Company Stage

Series F

Total Funding

$534.8M

Headquarters

Boston, Massachusetts

Founded

2017

Growth & Insights
Headcount

6 month growth

7%

1 year growth

5%

2 year growth

-1%
INACTIVE