Engineering Services Manager

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

NA

Required Job Qualifications: 

• Bachelor Degree and/or 5 years Information Technology OR 9 years Information Technology experience.
• Experience leading software engineering projects.
• Knowledge of the engineering skill sets required by specific product/technology stacks
• Experience or knowledge in software engineering platforms.
• Experience or knowledge in cloud computing / SaaS.
• Experience or knowledge in analysis and modeling tools (e.g., Excel, Business Insights, JIRA, GitHub).
• Experience or knowledge of resource planning and forecasting practices.
• Excellent oral & written communication skills with a proven ability to both frame technical issues in business terms and explain business concepts to technical audiences.
• Ability to understand business products & operations and the underlying business needs that drive IT resource requirements.
• Experience working effectively with stakeholders at all levels in a matrixed organization
• Highly organized and able to prioritize multiple projects, needs, and goals
• Ability to work in a rapidly changing multi-disciplinary environment
• Experience or knowledge of the SDLC Methodology - Agile / Scrum / Iterative Development from requirements through deployment
• Ability to competently describe the differences between tactical and strategic efforts

Preferred Job Qualifications:

• Experience in business case development.
• Experience or knowledge in optimization of engineers across technologies and platforms, leveraging vendor resources to augment development capabilities as needed.
• Experience or knowledge in predictive analytics.
• Experience or knowledge in the development of scrum teams with required skills (training) to support long term IT goals.
• Experience or knowledge in managing vendors in the delivery of statement of work (SOW), managed service, or time and materials engagements
• Experience or knowledge in measuring and improving software delivery performance using engineering metrics such as cycle time, throughput, predictability, defect health, quality gating, and value-stream optimization.
• Experience leading financial and operational management activities including budget accountability, cost optimization, capacity planning, demand forecasting, resource allocation, and business value realization.
• Experience or knowledge in leveraging Artificial Intelligence (AI), automation, and engineering productivity tools to improve delivery efficiency, reduce operational costs, and enable scalable software engineering practices.
• Experience managing distributed delivery organizations including vendor partnerships, offshore/nearshore teams, workforce optimization strategies, and large-scale product roadmap execution across multiple stakeholder groups.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$84,400.00 - $152,300.00

Exact compensation may vary based on skills, experience, and location.