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Staples

Office supplies retailer and services provider

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAtascadero, CA, USAIn-person

About the Job

Requirements

  • At least 2 years of experience managing a sales team in a retail or services industry.
  • Experience managing and coaching a team in a customer-centric, solutions-based environment.
  • Ability to engage with customers, speak to them, and understand their needs.
  • Ability to communicate, organize, plan, and adapt to changing business priorities.
  • Ability to review results against business goals and strategies and deliver plans for growth and improvement.
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to work cooperatively in a fast-paced and sometimes stressful environment.
  • Ability to lift or move materials weighing 10 to 50 pounds, climb ladders, and stand and walk continuously.

Responsibilities

  • Drive sales, services, and customer engagement in the store and ensure the store is ready for business.
  • Establish customer relationships that build loyalty, provide total solutions to meet customer needs, and grow the business.
  • Guide the team in creating a positive, inclusive, and collaborative environment while helping customers achieve their goals.
  • Ensure the store culture embodies company values and commitment to the community.
  • Develop a high-performing team focused on delivering an exceptional store experience, consultative selling, conversions, and total solutions for every customer.
  • Develop the team to deliver results through coaching, training, and role-playing.
  • Attain sales and services goals, profit margin, and execution of store operations.
  • Establish the business cadence for sales readiness.
  • Provide daily direction for merchandising opportunities within the store.
  • Assist with delegating operational tasks in partnership with the General Manager.
  • Share responsibility for total store operations and cost control, and act as the Floor Leader.
  • Champion company initiatives and adapt to changes and responsibilities.

Desired Qualifications

  • Experience using financial metrics to track sales progress and drive profitable sales and margins.
  • Ability to network and engage with the community.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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