Senior Vendor Manager - Business Industrial & Scientific Supplies

Description

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com combining the selection, convenience, and value that customers have come to know and love from Amazon with new features and unique benefits for business customers.

The Business Industrial and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM). The SVM will be responsible for managing a category portfolio and end to end relationship with related vendors driving the topline performance and profitability for their business. The SVM is also responsible for managing the full scope of their category and vendor portfolio, including setting strategic direction, managing P&L performance and overseeing operational performance. Within strategic direction, SVM to identify offering gaps, key brands to onboard and customer experience to offer.

They will own vendor relationships end-to-end, from signing new vendors, leading negotiations, managing promotional activities, and achieving operational or logistical objectives.

The ideal candidate works effectively across various functional teams, including Amazon Business, marketing, sales, supply chain, compliance and legal. Strong candidates are results-oriented, entrepreneurial, can identify and successfully pursue category-relevant opportunities, and build internal processes to improve the supplier and customer experience. Strong candidates will be able to define initiatives objectives and roadmaps and drive ideas from conception to delivery.

Key job responsibilities
CUSTOMER FOCUS

Evaluates products and services to continually drive quality of customer experience
Aggregates and escalates industry trends; ensures team prioritizes customer obsession
Identifies opportunities to differentiate our customer experience from the competition

STRATEGY
Develops long-term category and supplier growth strategies
Unlocks key product portfolio gaps through business development and/or negotiation
Provides recommendation on business opportunities and long-term strategy for multiple sub-categories


VENDOR MANAGEMENT
Expands current vendor selection and secures new brand selection for multiple subcategories
Drives strategic negotiations to deliver top- and bottom-line category growth
Builds long-term relationships by creating value, identifying opportunities for growth, acquiring customers, and enhancing customer brand awareness
Increases vendor participation in strategic supplier go-to-market programs


BUSINESS OPERATIONS
Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business
Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience
Audits all elements of multiple subcategory businesses
Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
Identifies scalable changes to the category that automate the product lifecycle management process
Works with internal technical, cross-category, and tech teams to drive multi-system process changes


TEAM DEVELOPMENT
Holds team accountable for maintaining robust process documentation
Provides regular peer feedback and coaching
Implements Amazon’s best recruiting practices and continuously raises the bar for hiring

Basic Qualifications

- Bachelor's degree
- 5+ years of account management, project or program management or buying experience
- Experience driving internal cross-team collaboration
- Experience using data to influence business decisions
- Experience with business analysis and P&L management

Preferred Qualifications

- Experience driving direction and alignment with cross-functional teams
- Experience negotiating with internal and external stakeholders
- Master's degree
- Experience using AI to optimize data analysis, business workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.