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Sonepar

Global B2B distributor of electrical equipment

Technico Commercial Polyvalent H/F - Aulnay-Sous-Bois

Account ExecutivePosted on Nov 13
Full-timeAulnay-sous-Bois, FranceIn-person

About the Job

Requirements

  • Technical or commercial training; both are advantageous.
  • Customer-service orientation, responsiveness, ingenuity, and organization.
  • Teamwork skills and motivation to contribute to shared success.

Responsibilities

  • Promote current commercial offers, including promotions, high-margin products, and events.
  • Develop the customer portfolio by prospecting and reactivating accounts through outbound calls.
  • Analyze customer specifications and prepare technical studies at varying levels.
  • Advise customers on suitable solutions, technical information, and alternative products.
  • Ensure proposed offers align with company strategy for margin, digital channels, and product mix.
  • Build customer trust through relationship-building, welcoming customers, and asking questions before making a sale.
  • Prepare and follow up on quotations.
  • Record orders according to commercial standards and activate requests through the digital channel.
  • Adjust and negotiate prices within the role's scope of responsibility, coordinating with field technical sales representatives and suppliers.
  • Handle delivery disputes with logistics or direct customers to the appropriate contacts.
  • Resolve disputes involving pricing, credits, invoicing, and collections in coordination with sales administration.
  • Follow up with inactive customers.
  • Promote commercial engagement and customer-retention programs, including Select points and branch offers.

About the Company

Sonepar

Global B2B distributor of electrical equipment

Sonepar operates as an independent, family-owned global distributor of electrical equipment, solutions, and services for business customers. It runs an omnichannel network across 40 countries, with a dense network of brands and 45,000 associates delivering products to the building, industry, and energy markets. Customers access a mix of physical locations, online channels, and support services to source electrical products and sustainable solutions, backed by logistics and expert help. Compared with competitors, Sonepar holds its status as a leading B-to-B distributor through its large-scale global reach, many brands, and a clear transformation to simplify customer purchases via an omnichannel experience while focusing on sustainability. Its goal is to accelerate the world’s electrification and Power Progress for Future Generations through reliable supply, tailored solutions, and responsible operations.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1969

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