Pennylane
Unified financial operating system for SMEs
Customer Success Manager Grands Comptes - Cabinets comptables H/F, En télétravail depuis Rennes
Remote work is available from Rennes, with periodic company events for remote employees every three months.
About the job
- At least five years of experience in SaaS Customer Success with solid accounting fundamentals, or in finance or audit with customer relationship management and a commercial dimension.
- Excellent customer relationship skills, including the ability to reassure customers, structure interactions, and maintain perspective.
- Assertiveness, with the ability to make clear recommendations, exercise diplomacy, and persuade stakeholders.
- Experience managing a customer portfolio and developing ad hoc action plans.
- Data analysis skills to derive insights and prioritize actions.
- Project management skills for coordinating multiple stakeholders with rigor and autonomy.
- Ability to speak English; proficiency is assessed according to the department.
- Ability to prioritize high-business-impact actions in daily work.
- Manage daily relationships with decision-makers and project teams at partner accounting firms.
- Build and facilitate governance structures, including steering committees, adoption committees, review meetings, and local-relay communities.
- Define and execute data-driven adoption plans for employees and customers.
- Coordinate execution with internal Pennylane experts across Product, Support, Operations, and Sales.
- Anticipate satisfaction, deployment, and adoption risks and implement remediation plans.
- Contribute to registration and usage of the Pennylane application to centralize workflows.
- Advise accounting firms on customer communication, activation, and training.
- Help integrate electronic invoicing considerations into customer onboarding plans.
- Monitor post-deployment execution and propose corrective actions.
- Measure employee usage and identify improvement levers.
- Implement action plans and manage their execution.
- Maintain a relationship of trust, align expectations, and deliver value.
- Deploy strategic annual or semiannual action plans with partners.
- Monitor customer satisfaction, adoption progress, governance quality, local-relay autonomy, risk reduction, and retention improvement.
About the company
Pennylane provides a financial operating system for European SMEs and their accountants. It unifies invoicing, payments, cash management, bookkeeping and tax filings into one collaborative platform. The system uses modular financial tools that sync data across modules and adds German localization, authorized e-invoicing infrastructure, and AI-powered copilots to assist accountants. Its goal is to become the standard end-to-end financial operations stack for Europe’s SMEs and their accountants, expanding payments capabilities and tax/compliance integration.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$443.9M
Headquarters
Paris, France
Founded
2020
Get referred to Pennylane
See people who can refer or advise you
Simplify's Take
What believers are saying
- Pennylane raised €175 million in January 2026 led by TCV.
- It serves 800,000 companies and 6,000 accounting firms, with 115 million euros ARR.
- Germany expansion and 2026 e-invoicing demand create immediate adoption tailwinds.
What critics are saying
- Qonto and banks attack Pennylane's SME workflows, compressing acquisition economics.
- France's September 2026 e-invoicing rollout exposes implementation failures and support overload.
- A failed German launch leaves Pennylane dependent on France's regulated market and invites commoditization.
What makes Pennylane unique
- Pennylane combines accounting, banking, invoicing, and payments for French SMEs.
- Its approved PDP e-invoicing status embeds French compliance competitors struggle to replicate.
- Accountants collaborate on one platform with clients, creating workflow lock-in.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Company Equity
Home Office Stipend
Wellness Program
Paid Vacation
Health Insurance
Lunch Credits
Flexible Work Hours
Gym Membership
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%Qonto and Pennylane, two Paris-based fintechs, operate as both partners and competitors in Europe's SME financial services market. Qonto, founded in 2016 and valued at $5 billion, serves over 600,000 customers across eight European countries with business banking, corporate cards and bookkeeping tools. Pennylane, founded in 2020 and valued at $4.25 billion, has over 800,000 customers using its all-in-one accounting and financial management platform. Whilst both companies integrate with each other's services, they increasingly compete for business. The rivalry will intensify as France introduces mandatory electronic invoicing for B2B transactions in September. Qonto is pursuing a French banking licence to offer lending products, whilst Pennylane recently raised $200 million to fund potential acquisitions. Qonto's managing director emphasises their different customer acquisition strategies, though both target traditional financial incumbents.
The funding round values Pennylane at $4.25bn, according to a report.
Pennylane, a French accounting software startup, has raised $200 million in a funding round led by TCV, with participation from Blackstone Growth and existing investors Sequoia, DST, CapitalG and Meritech. Founded in 2020 by Arthur Waller, Pennylane offers an all-in-one platform combining accounting production, financial management and payments, designed for seamless collaboration between accountants and their clients. The company differentiates itself from competitors like Xero and QuickBooks through its European regulatory focus and partnership approach with accounting firms. The platform features AI-driven automation, real-time financial insights and integrated payment tools. Pennylane now supports 6,000 accounting firms and 800,000 companies, employing 1,000 people. The funding will accelerate AI development and European expansion as the company approaches profitability.
French company Pennylane is negotiating a fresh investment of around $200 million at a $4.25 billion valuation.
Pennylane, a French fintech, has secured a €75 million funding round, doubling its valuation to €2 billion. The company plans to leverage new invoicing regulations and AI to expand, focusing on France before targeting continental Europe. With 4,500 accounting firms and 350,000 SMEs as clients, Pennylane aims to capitalize on France's mandatory e-invoicing reform by 2026. CEO Arthur Waller projects $100 million ARR this year, emphasizing AI's role in enhancing accountant services.