Incident Manager III

Responsibilities

• Supporting the management of cyber incidents through the incident response lifecycle.
• Creating and maintaining routine reporting of cyber incidents in official systems of record, including case management systems and ticketing.
• Coordinating with internal and external customers, partners, and stakeholders.
• Ingesting, validating, and evaluating information to determine optimal courses of action, including providing response support to requesting entities.
• Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
• Drafting summaries of ongoing operations and providing oral presentations for various levels of leadership. 
• Maintaining knowledge objects in a system of record consistently and professionally. 
• Supporting teams that apply risk management and protocols to evaluate risks and prioritize responses based on national security strategies (NCISS). 
• Supporting teams conducting threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
• Support teams performing network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.

Minimum Qualifications

• BS Incident Management, Operations Management, Cybersecurity, or related degree. HS Diploma with 7-9 incident management or cybersecurity experience
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of incident response and handling methodologies
• Having close familiarity with NIST 800-62 (latest revision), and FISMA standards as they pertain to reporting incidents.
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incidents
• Knowledge of general attack stages (e.g., footprinting and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skill in recognizing and categorizing types of vulnerabilities and associated attacks
• Knowledge of different operational threat environments (e.g., first-generation [script kiddies], second-generation [non-nation-state sponsored], and third-generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Excellent oral and written communication skills

Preferred Qualifications

• Familiarity with different operational threat environments (e.g., first-generation [script kiddies], second-generation [non-nation-state sponsored], and third-generation [nation-state sponsored])
• Familiarity with system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) 
• Familiarity with basic operating system hardening techniques, Computer Network Defense policies, procedures, and regulations
• Desired Certifications: Security+, GCIH